Take the lead in shaping Airship’s global billing and collections operations. This high-visibility role offers the opportunity to manage a distributed team and drive financial performance for a fast-growing SaaS company trusted by leading brands worldwide.
About Airship
Airship is trusted by brands such as Alaska Airlines, BBC, and The Home Depot to deliver cross-channel customer experiences across apps, websites, email, SMS, and more. Its no-code, AI-powered platform helps growth teams enrich data, launch experiments quickly, and build seamless, personalized customer journeys.
Schedule
- Full-time, remote (U.S. only)
- May require up to 10% travel for business needs
What You’ll Do
- Lead and mentor a global team of billing and collection specialists across the U.S. and Philippines
- Oversee the full quote-to-cash process, ensuring accurate invoices, payment application, and account management
- Develop and implement collections policies to optimize cash flow and reduce outstanding receivables
- Provide senior leadership with insights into cash flow, A/R aging, and DSO goals to inform financial strategy
- Resolve complex billing disputes and escalations while maintaining a positive customer experience
- Partner with Finance Systems to improve processes using Netsuite, Salesforce, and Adaptive
- Ensure internal controls, audit-ready documentation, and compliance with ASC 606 revenue standards
- Own monthly close and reporting processes for A/R and billing, and lead annual/tax audits
What You Need
- 5+ years of progressive A/R and billing experience, including 3+ years in management
- Proven success managing global A/R operations in a B2B SaaS environment
- Strong knowledge of SaaS billing models, subscription management, and the quote-to-cash lifecycle
- Expertise with Netsuite, Salesforce, and ERP/CRM systems
- Experience leading remote or globally distributed teams
- Strong financial acumen, Excel/Google Sheets proficiency, and audit readiness
- Exceptional communication and stakeholder management skills
- Customer-first mindset balanced with disciplined financial management
Compensation
- Base salary: $115,000 – $125,000 USD per year
- Equity also offered with this role
- Additional performance incentives may apply
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match
- Generous PTO and paid holidays
- Paid parental leave
- Tuition reimbursement and career development support
- Volunteer time off and community programs
- Flexible, digital-first remote culture
This is a chance to step into a leadership role that directly shapes Airship’s financial health while working in a flexible, global SaaS environment.
Happy Hunting,
~Two Chicks…