Hopkins Printing in Columbus, OH is looking to add an experienced Mail Specialist to our mailing team. Mailing data processing involves importing, processing, and preparing mailing lists received from our customers using BCC Mail Manager. Sorting, certifying, verifying, and completing USPS paperwork is also a responsibility. If an applicant has 3+ years of mailing data experience, it is possible for this position to be fully remote from anywhere in the United States. Additionally, this position could also be full time or part time.
Consider joining our team!
SUMMARY: Responsible for the efficient functioning of all mailing related processes and communications in a manner consistent with the rules and policies established by the United States Post Office.
SCHEDULE: 1st shift, Monday-Friday, primary schedule will be 8:00 AM – 4:00 PM EST, or similar.
DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.
Import, process and prepare mailing lists received from customers using BCC Mailing Manager in a timely manner.
NCOA, CASS certify and add USPS data as needed (zip 4, DPBC, etc.)
Verify postage account balances with the Post Office
Calculate postage rates based upon list counts and piece specs.
Prepare accurate paperwork for each mailing to be received at the Post Office without any problems or rejections.
Perform quality control checks.
Send Postage Requests via email daily for what is mailing that day.
Communicate with customers in a professional and competent manner in regard to mail or postage questions.
Prepare accurate paperwork for office regarding postage flow of monies.
Work with office to track Hopkins Permit 1429 flow of money.
Maintain and balance the USPS meter account.
Assist when Post Office problems do arise.
Close out mail tickets.
Help when needed on mailing floor or in hand bindery.
Train digital pod when post office regulations change or update.
Help Sales team answer questions about mailing and postage for our customers.
Maintain an organized office and system of responding to customers, sales, CST & office requests.
Follow company policies and procedures.
Occasionally work overtime as requested in order to satisfy customer needs.
Attend and contribute to daily huddle meetings.
Communicate job requirements to appropriate personnel at start and/or end of shift.
Troubleshoot problems on a routine basis.
Perform general housekeeping duties in work areas.
Maintain a safe work environment for self and other employees while performing job functions.
EDUCATION or EXPERIENCE:
Excellent computer skills gained either through formal study or job experience.
Good written and oral communication skills.
Working knowledge of Microsoft Excel.
REQUIRED SKILLS and EXPERIENCE:
Knowledge of Direct Mail.
Knowledge of USPS mailing/presorting requirements
Knowledge of BCC Mail Manager Software
REQUIREMENTS, other:
Must be extremely detail-oriented.
Must be able to cooperate with co-workers, leads and supervisor.
Must have ability to read and understand job tickets, proofs and all other job related paperwork in English.
Must have good decision making skills and a willingness to assume responsibility for the work produced by self and others.
Must keep confidential matters confidential.
Must be dependable and have the ability to pre-plan.
Must look for ways to save money for Hopkins Printing and for our customers.
Must work according to our Hopkins Printing Mission Statement.
Health and Life Insurance-
Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care
4over pays 100% of the employee’s premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee’s annual salary, up to $50,000
Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment
401(k) Retirement Plan
New employees are eligible to enroll the first of the month, following 1 month of employment
Semi-annual open enrollment (January 1st and July 1st)
Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation
Immediate Vesting
Holidays and PTO
9 Paid Holidays
Accumulating PTO to be used after 90-days of continuous and active full-time service