Work from home as a key player in getting borrowers from application to clear-to-close. As a Remote Loan Processor, you’ll own the file from the documentation side, coordinate with Loan Officers and Underwriters, and keep every loan clean, compliant, and on schedule.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is one of the nation’s leading distributed retail mortgage lenders, with 7,000+ employees, 700+ branches, and lending in all 50 states, D.C., and Puerto Rico. Recognized multiple times on the Inc. 5000 list and known for its strong, transparent culture, CCM gives mortgage professionals the tools, support, and autonomy to grow real careers—not just jobs.
Schedule
- Full-time, remote (USA)
- Standard business hours with flexibility for pipeline needs
- Ability to work varying hours and overtime when volume or closing timelines require it
What You’ll Do
- Review and analyze borrower credit, employment, income, and assets according to loan program and investor guidelines before submitting to underwriting.
- Assemble complete, well-documented loan packages in proper order for underwriting review.
- Verify all required documentation (pre-underwrite) and complete required loan checklists.
- Confirm applications are complete and accurate, flagging any potential underwriting issues early.
- Prepare loan approval summaries and key forms (1008, 1003), ensuring all information is correct.
- Communicate directly with Loan Originators, borrowers, and Underwriters to obtain initial and missing documentation needed to qualify the loan.
- Review loans for compliance with mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
- Coordinate with third parties to obtain Property Surveys, Flood Certificates, Title Commitments, and payoff information.
- Confirm vendor orders are complete, invoices are received, and all items are in the borrower’s electronic file.
- Manage your pipeline by tracking files, completing reports, and meeting turn-time expectations.
- Assist with initial loan set-up as needed.
- Document all communication related to the loan file in the system conversation log.
- Help train and provide support to new Loan Processors and processing staff when needed.
- Partner with closing, secondary marketing, and loan servicing to resolve and clear suspense conditions from investors.
What You Need
- High School Diploma or equivalent.
- Minimum 5 years of residential mortgage processing experience.
- Experience using Encompass LOS.
- Working knowledge of RESPA and general mortgage/consumer lending regulations, including Regulations Z and B, preferred.
- Familiarity with DU and LP, plus proficiency with Microsoft Office and Windows.
- Strong math and analytical skills for income, asset, and credit review.
- Excellent written and verbal communication skills.
- Strong prioritization, organization, and time management abilities in a deadline-driven environment.
Benefits
- Hourly rate: $19.23 – $28.84 (with room for growth based on experience and performance).
- Medical, dental, and vision insurance.
- 401(k) plan.
- Company-provided short-term disability.
- Employee assistance and wellness programs.
- Career growth opportunities within a large, established mortgage lender.
If you’re a seasoned mortgage Loan Processor who thrives in a remote environment and loves keeping complex files tight, compliant, and moving, this one’s in your wheelhouse.
Happy Hunting,
~Two Chicks…