Support borrowers through the student loan application process, review key documents, and help ensure fast, accurate decisions in a mission-driven fintech supporting education access.
About Earnest
Earnest is a modern fintech company on a mission to make higher education more affordable. Through student loans, refinancing, and scholarship tools, Earnest empowers students and graduates to take control of their financial future. The team is passionate, fast-moving, and committed to helping people reduce debt stress and build brighter financial paths.
Schedule
- Full-time, remote
- Reports to the Credit Operations Manager
Responsibilities
- Review client documents such as paystubs, tax returns, and identification
- Verify client identity through trusted data systems
- Enter key application data to support loan decisions
- Communicate with clients via phone and email for updates and support
- Assist with special projects and audit-related documentation
- Share feedback on tools and participate in ongoing training
Requirements
- Experience reviewing financial documents or credit applications helpful, not required
- Comfortable with basic math and documentation review
- Highly detail-oriented and organized
- Strong communication and teamwork skills
Bonus Skills
- Awareness of fraud risks
- Experience in a fast-paced, task-driven role
Benefits
- $46,000 to $58,000 annual salary range
- Medical, Dental, Vision + savings plans
- Employee Stock Purchase Plan + RSUs
- 401(k) with company match
- Tuition reimbursement program
- Monthly phone + internet stipend
- Mac computer + home office stipend
- Ample PTO + parental leave
- Annual $1,000 travel perk
- Remote-first culture with strong mission focus
Make an impact by helping borrowers move toward a debt-free future and greater financial freedom.
Happy Hunting,
~Two Chicks…