Help students access affordable education by supporting loan processing from start to finish. Review financial documents, verify information, and guide applicants through the lending process with accuracy and care.
About Earnest
Earnest builds financial tools that help people take control of student debt. The team supports private student lending, refinancing programs, and scholarship tools designed to make higher education more affordable and accessible. Their culture values speed, excellence, and mission-driven teamwork.
Schedule
- Full-time, remote (US)
- Standard business hours
- Fast-paced, task-focused workflow
What You’ll Do
- Review client financial documents and verify identity
- Enter key info to support loan decisioning
- Communicate with applicants via phone and email
- Answer questions and provide loan status updates
- Assist with audit preparation and special projects
- Provide system feedback and participate in team training
What You Need
- Experience reviewing credit or financial docs helpful, not required
- Strong accuracy, organization, and attention to detail
- Comfortable with basic math and document review
- Excellent communication and customer service skills
Nice to Have
- Familiarity with fraud risk
- Experience in fast-paced processing or support environment
Benefits
- Base pay: $46,000–$58,000
- Medical, dental, vision + savings plans
- Stock purchase plan and RSUs
- 401(k) with company match
- Tuition reimbursement
- Remote office stipend + phone/internet reimbursement
- Travel perk on work anniversary
- Generous PTO + parental leave
Join a mission-driven team helping people build better financial futures through education.
Happy Hunting,
~Two Chicks…