CrossCountry Mortgage is seeking a Loan Processor to provide exceptional customer service while assembling complete, compliant loan packages for underwriting. This role is essential in ensuring accuracy, efficiency, and communication throughout the mortgage process.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is the nation’s number one distributed retail mortgage lender with more than 7,000 employees and over 700 branches nationwide. Recognized ten times on the Inc. 5000 list of America’s fastest-growing private businesses, CCM is known for its entrepreneurial culture, transparency, and commitment to employee success.
Schedule
- Full-time, Remote role (U.S.-based)
- Available to work varying hours and overtime as needed
What You’ll Do
- Review and analyze borrower credit, employment, income, and assets prior to underwriting
- Assemble complete loan packages and verify required documentation
- Prepare Forms 1008 and 1003, loan approval summaries, and disclosures
- Ensure compliance with mortgage regulations (RESPA, TIL, HMDA, Reg. B, etc.)
- Coordinate with vendors to obtain property surveys, flood certificates, title commitments, and payoffs
- Manage pipeline, track reports, and maintain conversation logs
- Train and support new processors and processing staff
- Assist closing, secondary marketing, and loan servicing to resolve investor suspense items
What You Need
- High School Diploma or equivalent (required)
- Minimum 5 years of residential mortgage processing experience
- Experience with Encompass (preferred)
- Strong knowledge of RESPA and consumer lending regulations
- Proficiency with DU, LP, Microsoft Office, and Windows
- Excellent math, analytical, and communication skills
- Strong prioritization and time management abilities
Compensation
- Base Pay: $31.25 – $33.65 per hour
- Salary growth potential based on experience, performance, and location
Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Company-provided short-term disability
- Employee assistance and wellness programs
- Recognition programs and a collaborative, growth-focused culture
Build your mortgage career with a company recognized for growth, culture, and opportunity.
Happy Hunting,
~Two Chicks…