Take ownership of processing assumption loans for FHA, VA, USDA, and Conventional mortgages. This role ensures loan files are complete, accurate, and compliant from application to closing while maintaining strong communication with customers and real estate partners.
About Freedom Mortgage
Freedom Mortgage is one of the nation’s largest mortgage lenders, dedicated to helping millions of Americans achieve the dream of homeownership. We provide a wide range of loan servicing and origination solutions, supported by a culture rooted in integrity, service, and inclusion.
Schedule
- Full-time, remote position
- Department: Mortgage Servicing
What You’ll Do
- Gather and process documents for non-credit qualifying and fully underwritten assumption applications
- Maintain contact with customers, realtors, and assuming parties throughout the process
- Verify income, assets, credit, appraisal, and title insurance documentation
- Input loan information and submit through DU, ordering and tracking outside services as needed
- Ensure all loan files are accurate, complete, and compliant with company and investor policies
- Monitor loan timelines, set expectations, and ensure promised closing dates are met
- Perform final reviews, prepare approvals or adverse action notices, and communicate underwriting decisions
- Research and resolve processing issues while delivering exceptional customer service
What You Need
- High school diploma or equivalent required; higher degree preferred
- Minimum 5 years of mortgage loan processing experience preferred
- Strong knowledge of FHA, VA, USDA, and Conventional loans
- NMLS and SAFE/UST state licensing required (must have at least 1 active license)
- Experience with Calyx, DocuTech, LoanServ, EDMS, and MS Office
- Proficiency in calculating income, assets, and tax returns
- Excellent organizational, interpersonal, and problem-solving skills
- Familiarity with loss mitigation and mortgage servicing processes
Benefits
- Remote, flexible work environment
- Career growth within a nationwide mortgage lender
- Comprehensive training and support
- Inclusive culture that values diversity and equal opportunity
Join a team where your mortgage processing expertise helps families transition their loans with confidence.
Happy Hunting,
~Two Chicks…