- Monitor recovery efforts: Proactively identify and report any issues that could hinder recovery efforts or impact the Credit Union, demonstrating your commitment to safeguarding the organization’s interests.
- Meet BECU Competencies and Information Protection requirements: Ensure that all actions and decisions align with BECU’s competencies and information protection guidelines, safeguarding the best interests of our members.
- Commit to attaining Credit Union goals: Demonstrate a commitment to continuous improvement, ensuring that processes and service quality are consistently evolving to meet the Credit Union’s objectives.
This role isn’t just about ticking off tasks on a list. It’s about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.
WHAT YOU’LL GAIN:
- The opportunity to play a vital role in the Loan Loss Recovery process, contributing to the success and growth of BECU
- The chance to work within a collaborative team where your ideas and contributions are valued
- The potential for career advancement and continuous professional development
- The satisfaction of making a tangible impact on BECU’s technological landscape and its members’ financial well-being
QUALIFICATIONS:
Minimum Qualifications:
- Associate’s in Business Administration, or equivalent work or educational experience
- Minimum 5 years of customer service experience, including 3 years in collections required. Previous experience with financial services products preferred.
- Certification or knowledge of the laws and regulations of the Fair Debt Collection Practices Act
- Experience with legal collections
