Help shape the full customer journey for a leading AI-powered market intelligence platform used by the world’s top companies.
About AlphaSense
AlphaSense is the AI-driven market intelligence platform trusted by more than 6,000 enterprise customers, including most of the S&P 500. By unifying search across equity research, filings, expert calls, news, and proprietary content, AlphaSense helps professionals make faster, smarter decisions. With global teams across the U.S., Europe, and APAC, AlphaSense continues to scale following its 2024 acquisition of Tegus, accelerating product innovation and content expansion.
Schedule
- Fully remote within the United States
- Full-time role collaborating across Marketing, Product, Customer Success, and Sales
- Cross-functional coordination across global time zones as needed
What You’ll Do
- Manage trial conversion nurtures, MBA trial workflows, and enterprise lifecycle programs
- Create and distribute customer-facing newsletters
- Coordinate messaging across lifecycle programs, ensuring alignment with stage owners
- Build targeted lifecycle campaigns using email, automation workflows, and multi-channel engagement
- Deeply understand customer needs and drive activation, adoption, and retention
- Write customer-centric messaging, including triggered emails and personalized in-product experiences
- Track and report key lifecycle metrics such as trial conversion, engagement, adoption, and retention
- Use data to segment audiences and optimize communication strategies across the customer journey
- Evaluate lifecycle initiatives using KPIs and data-driven insights for continuous improvement
- Ensure all lifecycle activities align with brand standards, compliance rules, and best practices
What You Need
- 5+ years of customer marketing experience in B2B SaaS, with proven success running trial nurtures
- Experience with customer journey mapping across Marketing, Sales, CS, and Product
- Expertise in marketing automation, segmentation, personalization, A/B testing, and email deliverability
- Proficiency with tools such as Marketo, Outreach, Salesforce, Catalyst, Chameleon, and Qualified
- Strong analytics skills; experience with Tableau preferred
- Ability to collaborate with Product teams to align messaging with upcoming features
- Excellent writing skills and the ability to craft customer-facing communications
- Strong project management, stakeholder management, and cross-functional collaboration skills
- Knowledge of marketing tech stacks, data workflows, and reporting structures
- Passion for measurement, optimization, and driving ROI
Benefits
- Base compensation: $90,000–$124,000
- Equity eligibility
- Comprehensive medical, dental, and vision coverage
- Paid time off and company holidays
- Professional development opportunities
- Remote-first flexibility
A great fit for marketers who thrive at the intersection of analytics, automation, and customer engagement — and who love shaping high-impact lifecycle journeys from trial to renewal.
Happy Hunting,
~Two Chicks…