Help families by accurately and compassionately processing life and annuity death benefit claims. EXL Health is hiring Claims Representatives to manage policy reviews, communicate with beneficiaries, and ensure claims are resolved with accuracy and empathy.
About EXL
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations company with over 55,000 employees across six continents. We use AI, analytics, and industry expertise to help clients in healthcare, insurance, banking, retail, and more transform operations and deliver better outcomes. Founded in 1999, EXL is built on innovation, collaboration, excellence, integrity, and respect.
Schedule
- Full-time, remote with Hartford, CT availability
- 8-hour shifts between 8am–8pm
- Overtime as needed to meet deadlines
Responsibilities
- Review and adjudicate life and annuity death claims promptly and accurately
- Communicate filing requirements and claim details to beneficiaries and outside contacts
- Document all calls clearly and manage follow-up tasks
- Identify potential fraud or areas of risk during claim investigations
- Calculate benefit amounts and approve payments as a first-level approver
- Handle inquiries from claimants, Powers of Attorney, and other stakeholders
- Ensure proper tax reporting and complete claim file documentation
- Maintain claim inventories in line with contractual and regulatory guidelines
Requirements
- Two-year college degree or equivalent experience in financial services, insurance, or annuities
- Experience in life/annuity products and death claims (preferred)
- Strong attention to detail and ability to work with high accuracy
- Excellent communication skills (oral and written)
- Analytical skills to review documents and make sound decisions
- Ability to:
- Meet accuracy, timeliness, and productivity benchmarks
- Work empathetically with customers and professionally with peers
- Operate multiple computer systems simultaneously
- Perform moderately complex math calculations
Compensation & Benefits
- Hourly pay range: $24–$26 (based on experience)
- Paid Time Off and holidays
- Comprehensive health, dental, and vision coverage
- Additional region-specific benefits
- Mentorship and growth opportunities in a global company
Make a difference in people’s lives while building your career in claims management.
Happy Hunting,
~Two Chicks…