Support employees through some of the most sensitive moments of their work lives while working from home. As a Remote Leave of Absence Coordinator, you’ll be the behind-the-scenes expert making sure FMLA, ADA, disability, and workers’ compensation leaves are handled accurately, lawfully, and with care.
About American Specialty Health
American Specialty Health (ASH) partners with health plans, employers, and members to deliver specialty health and wellness solutions nationwide. The company focuses on improving access, quality, and affordability of care through innovative programs and strong operational discipline. As part of the HR team, you’ll help protect both employees and the business by keeping leave processes compliant, organized, and human-centered.
Schedule
- Full-time, remote role within the United States
- Work-from-home with company-provided technology
- Must have a designated, private home workspace
- Requires reliable high-speed internet (minimum 50 Mbps down / 10 Mbps up; 100/20 recommended)
What You’ll Do
- Support day-to-day administration of FMLA, ADA, workers’ compensation, disability, and other leave programs
- Monitor and respond to employee emails in the LOA inbox, answering questions and explaining leave responsibilities and required documentation
- Coordinate FMLA leaves from first notice through return-to-work, including referring employees to third-party vendors and tracking intermittent and reduced schedule leave
- Maintain ongoing, reasonable communication with employees on leave and relay updates between employees, managers, and HR partners
- Provide Employee Relations and HR partners with accurate history on leave and accommodation cases, including approvals, denials, and closures
- Assist with return-to-work processes by updating internal systems, restoring access, and sending timely notifications
- Help facilitate ADA accommodation requests, including scheduling interactive process meetings and documenting outcomes
- Maintain complete and accurate records for all leave and accommodation requests, ensuring confidentiality of medical information
- Coordinate leave requests (FML, PFL, disability, ADA) with third-party vendors and explain how PTO, FMLA, STD, and Paid Family Leave work together
- Draft and send letters, notices, and related communications for employees on leave
- Support administration of workers’ compensation and ergonomics programs, including internal tracking and communication of claims and ergonomic requests
What You Need
- Bachelor’s degree OR equivalent experience (high school diploma required if using experience in lieu of degree)
- Minimum 3 years of progressively responsible experience in leave of absence, ADA, and workers’ compensation administration
- Strong working knowledge of FMLA, ADA, CFRA, PDL, and state-specific leave and disability laws
- Proficiency with Microsoft Office and experience using HRIS and timekeeping systems (UltiPro experience is a plus)
- Professional certification in HR or Benefits preferred, but not required
- Strong customer service mindset with the ability to interact respectfully and supportively with employees at all levels
- Excellent listening, communication, and interpersonal skills
- Strong organization, prioritization, and time management skills with the ability to multitask in a changing environment
- Proven ability to analyze information and apply policies and regulations to real-world situations
- High level of discretion and commitment to maintaining confidentiality
Benefits
- Hourly pay range approximately $17.84–$20.00, based on experience, skills, and internal equity
- Work-from-home flexibility with company-provided equipment
- Comprehensive benefits package (medical, dental, vision, life insurance, disability)
- 401(k) and other retirement-focused benefits (per company programs)
- Paid time off, holidays, and other leave as required by law
- Employee support via HR and leave programs in a values-driven, equal-opportunity environment
If you’re ready to use your FMLA/ADA and leave expertise to support employees while keeping everything compliant and organized from your home office, this role is a strong match.
Happy Hunting,
~Two Chicks…