Lead Product Manager, Shopping Experience – Remote

This role owns the moment that matters most: the event page where fans choose their seats and decide to buy. You’ll shape the vision, strategy, and roadmap for a high-traffic, high-emotion product surface where UX, pricing complexity, and discovery all collide.

About SeatGeek
SeatGeek is a live events ticketing platform built with a fan-first mindset and a strong technology backbone. They serve both fans and rights holders, helping teams, venues, and shows connect seamlessly with audiences. The mission is to make ticketing easier, more modern, and more trusted.

Schedule

  • Remote, United States
  • Flexible work environment (in-office as often as you’d like or 100% remote)

What You’ll Do

  • Define and evolve the vision and strategy for the event screen experience where millions of fans decide which seats to buy
  • Lead execution with engineering, design, and analytics across quick growth wins and bigger differentiated bets
  • Blend user research, data, and domain knowledge to simplify ticketing complexity into intuitive shopping flows
  • Drive adoption of new features for fans and partners, partnering with marketing on go-to-market strategy
  • Track emerging consumer shopping behavior and how AI and new tech are reshaping ticket buying
  • Partner closely with clients and internal marketing and ops teams to improve content that elevates the experience (video, images, maps, view-from-seat, etc.)
  • Serve as the internal ambassador for the event screen experience, communicating strategy, celebrating wins, and coordinating dependencies with other PMs
  • Mentor junior PMs and contribute to stronger product culture and best practices

What You Need

  • 8+ years of product management experience shipping impactful consumer products with excellent UX at scale (marketplace and mobile experience preferred)
  • Experience running iterative experimentation as well as zero-to-one initiatives that drove measurable outcomes
  • Strong customer empathy and a sharp eye for great design and UX
  • Strong communication and storytelling skills, including comfort with prototyping tools like Figma, Loveable, or Claude
  • Strong data fluency and ability to work closely with analytics partners to drive decisions
  • Proven ability to lead cross-functional teams with urgency toward ambitious goals
  • Curiosity and comfort exploring new technologies to solve user problems in new ways
  • Experience with machine learning and AI-powered recommendations is a plus
  • Experience using video, images, or user-generated content to elevate UX is a plus
  • Comfort with SQL and Python (listed as required languages)

Benefits

  • Equity stake
  • Flexible work environment (in-office as often as you’d like or 100% remote)
  • Work-from-home stipend for home office setup
  • Unlimited PTO
  • Up to 16 weeks fully paid family leave
  • 401(k) matching program
  • Student loan support resources
  • Health, vision, dental, and life insurance
  • Up to $25k toward family building and reproductive health services
  • Gender-affirming care support program
  • $500 per year for wellness expenses
  • Subscriptions to Headspace, Headspace Care, and One Medical
  • $120 per month for live event tickets
  • Annual subscription to Spotify, Apple Music, or Amazon Music

If you’ve shipped high-scale consumer shopping experiences and you love turning messy decision-making into clean, confident UX, this is one to move on.

You’d be owning one of the most visible, high-leverage product surfaces at SeatGeek, where every improvement ties directly to conversion, trust, and fan excitement.

Happy Hunting,
~Two Chicks…

APPLY HERE