Plano, TX Fully Remote
Job Description
NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a L3 Cisco Network Engineer to join our team Remote based in the United States.
Position Summary:
The Level 3 Network Engineer will be responsible for designing, implementing, and maintaining advanced network solutions with a focus on Cisco route/switch technologies. This role requires strong expertise in Cisco wireless (Cisco 9800 and Client). Experience with Aruba route/switch/wireless, Juniper Mist, and Arista is preferred. The engineer will ensure the seamless integration and optimization of these technologies within the network infrastructure. Additionally, this role will be expected to guide and mentor L2 level engineers and must be comfortable presenting and discussing highly technical topics with clients.
Responsible for the setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Works directly with clients to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely.
Key Responsibilities:
- Design and deploy Cisco route/switch solutions, including configuration and integration with existing network infrastructure.
- Develop and implement network policies using Cisco’s policy model, including VLANs and other network segmentation techniques.
- Perform hands-on installation, configuration, and maintenance of network components such as routers, switches, and wireless access points.
- Design, deploy, and manage Cisco wireless networks, ensuring optimal coverage, performance, and security, with a focus on Cisco 9800 and Client.
- Monitor network performance and troubleshoot issues related to Cisco route/switch and wireless technologies.
- Collaborate with cross-functional teams to ensure seamless integration of Cisco technologies with other IT systems and applications.
- Provide training and support to network engineers and administrators on Cisco best practices and troubleshooting techniques.
- Guide and mentor L2 level engineers, providing technical leadership and support.
- Conduct project planning, cost analysis, and vendor comparisons for network-related projects.
- Ensure network security by implementing and maintaining security measures within the Cisco environment.
- Manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.
- Test and troubleshoot functionality of installed systems.
- Identify and document technical issues to be escalated to product and system integration teams for resolution.
- Provide feedback based on client experiences to product and professional services teams for product and process improvements.
- Present and discuss highly technical topics with clients, ensuring clear communication and understanding of complex network solutions.
Basic Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in Network Engineering
- Minimum of 3 years of experience in designing and deploying Cisco route/switch solutions.
- Strong knowledge of Cisco wireless technologies, including Cisco 9800 and Client.
- Experience with network protocols and technologies such as IP, VLAN, BGP, OSPF, and MPLS.
- Experience with Aruba route/switch/wireless, Juniper Mist, and Arista.
- Proficiency in Network Monitoring and Troubleshooting Tools.
Preferred Qualifications:
- Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) certification.
- Experience with automation and orchestration tools such as Ansible, Python, or Terraform.
- Knowledge of cloud networking and hybrid cloud environments.
- Excellent problem-solving skills and the ability to work independently and as part of a team.
- Strong communication and interpersonal skills.