Help make complex information simple and accessible. As a Junior Technical Writer at Enlyte, you’ll draft, edit, and organize technical and training content while leveraging AI and in-product tools to support both customers and internal teams with accurate, easy-to-follow knowledge resources.
About Enlyte
Enlyte combines technology, clinical expertise, and compassion to help people recover after workplace injuries or auto accidents. Whether supporting Fortune 500 clients or local businesses, Enlyte is dedicated to restoring lives, protecting dreams, and building a collaborative, innovative workplace where careers thrive.
Schedule
- Full-time, remote role (must be authorized to work in the U.S. without sponsorship)
- Regular position within the Customer Service & Support team
What You’ll Do
- Draft, monitor, and update technical and training content
- Leverage AI tools to support self-service content generation for stakeholders
- Use in-product guidance tools (e.g. WalkMe) to provide “just-in-time” support
- Edit submitted content for clarity, style, and technical accuracy
- Stay up to date on product updates/issues requiring knowledge solutions
- Collaborate with product development and other departments for integration and knowledge sharing
- Promote organizational knowledge-sharing practices internally and externally
What You Need
- Bachelor’s degree in Technical Writing or equivalent experience
- Experience building relationships with project managers and subject matter experts
- Background in technical training material and web writing
- Skilled at editing SME content for clarity and style, following corporate style guides
- Familiarity with content organization for workflows and search
- Knowledge of DITA and Heretto is a plus
- Experience with in-product tools like WalkMe preferred
Software Knowledge
- Source control applications (e.g. TFS)
- Madcap Flare and Capture preferred
- Other content authoring tools (FrameMaker, RoboHelp, MS Word, InDesign, XHTML, CSS)
- Image capture tools (SnagIt, Photoshop)
Benefits
- Salary: $25.65–$33.65/hour (based on skills, experience, and location)
- Medical, dental, and vision coverage
- Health Savings Accounts / Flexible Spending Accounts
- Life and AD&D insurance
- 401(k) with employer contributions
- Tuition reimbursement
- PTO and wellness resources
Be part of a team where clear communication drives recovery and resilience.
Happy Hunting,
~Two Chicks…