Junior Operations Administrator – Office Support

Descartes Systems Group

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team.

We are looking to add an exceptional Operations Administrator to join our team. This is a full-time remote opportunity.


  • Entering all telematics CRM quotes
  • Entering orders and creating PO’s in SAP
  • Creating/ Reviewing new Product Code and product research for Backgrounders
  • RMA’s ( returns or replaces the product under warranty)
  • Creating new Customer database and welcome emails
  • Collaborates with A/P for Monthly Billing Reports, research billing inquires, assist with outstanding payments and accounts reconciliation.
  • Telematics Inventory
  • Provide customer updates on shipments and order rollouts through emails and calls.

Required skills and experience:

  • 2-3 years of experience in an office administration and/or data entry, clerical or relevant position.
  • Has worked in an environment where you need to focus on the accuracy of data, delivery, and reporting.
  • Highly organized, with a strong ability to balance multiple projects at once while paying absolute attention to detail.
  • Excellent time management and organizational skills
  • Strong interpersonal skills & ability to work in a team environment.
  • Strong computer skills in the following applications Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • CRM knowledge and experience a plus, Microsoft Dynamic is preferred

Location: This is a remote opportunity open to applicants authorized to work in Canada or the United States.