RR Donnelley
We’re hiring for an Invoice Delivery Specialist II to join our team! This position is a hybrid role with 1-2 days on site and the rest remotely. You must be within a commutable distance from a local RRD office.
The Invoice Delivery Specialist is responsible for the support and management of an assigned portfolio of specialty customer accounts. The position will prepare and participate in the analysis of customer requirements for new or existing RRD customer opportunities, and initiate & facilitate the development of customer invoicing and reporting in accordance with company guidelines and standards.
Position Responsibilities:
- Provide tier 2 support to assigned specialty customers’ portfolio
- Works directly with sales and specialty customers to ensure all invoicing specifications are clearly defined and implemented to ensure timely and accurate delivery of invoices
- Participate in interdepartmental implementations to obtain, analyze, and document client invoicing requirements, then model, activate, and support optimal invoice output formats and delivery methods
- Perform data entry and submit invoices to customer 3rd party websites or portals
- Monitor open AR to identify invoice delivery discrepancies and/or root cause
- Works closely with Sales and Customer Service to resolve invoice delivery issues and invoice disputes
- Creates and/or updates customer account procedures
- Supports other projects assigned to Invoicing Solutions team
- Perform other related duties as assigned.
Required Skills
- Strong verbal and written communication skills
- Excellent time management, organization, prioritization, and critical thinking skills
Required Experience
- Associates degree in Business, Accounting or Finance is preferred
- A minimum of 3 years of relevant work experience
- Advanced computer and software skill, particularly in Excel
- Knowledge of purchase orders, order processing and invoicing
- Accounts Receivable background or experience a plus