Help locate individuals and businesses for service of process by running database investigations, cross-referencing order details, and communicating clear next steps. If you’re detail-oriented, discreet, and comfortable working fast without cutting corners, this role is a clean fit.
About ABC Legal Services
ABC Legal is a national leader in service of process with 1,000+ team members and offices across the U.S., headquartered in Seattle. They’ve been operating for 30+ years and continue investing in technology and process improvements to stay ahead in a specialized industry.
Schedule
- Full-time
- Remote: Yes, but must be located in Puerto Rico
- Hours: Monday through Friday, 8:00am to 5:00pm
- Work style: Fast-paced, goal-driven team environment with daily productivity targets
What You’ll Do
- Conduct database investigations to locate individuals and businesses for service of process
- Review investigation findings and cross-reference details from existing orders to validate leads
- Communicate findings to coworkers and customers to advise next steps
- Answer investigation-related phone calls and emails
- Update procedural documents and review existing procedures for accuracy and improvement
- Maintain confidentiality when handling privileged and sensitive information
What You Need
- High school diploma or GED
- At least 6 months of related experience
- Experience in an office environment and/or customer-facing role (preferred)
- Strong remote work habits, reliability, and work ethic
- High discretion and ability to maintain confidentiality
- Strong interpersonal communication skills with peers and customers
- Openness to feedback and learning new systems
- Technical comfort with Microsoft Office and the ability to learn new tools quickly
Benefits
- Health, Dental, and Vision insurance
- 401(k) with company match
- Paid time off
- 7 paid company holidays
- 4 floating holidays per year
- Life Insurance and AD&D
- Long-Term Disability
- Flexible Spending Accounts (Health Care + Dependent Care)
- Employee Assistance Program (EAP)
- Pet Insurance
Hourly role, clear schedule, Puerto Rico required. If that’s you, jump on it.
This is a strong entry-to-mid opportunity for someone who’s sharp with details and steady under pressure.
Happy Hunting,
~Two Chicks…