Two sentences that grab attention and tell remote job seekers why this role matters.
If you’re an LPN who can run a tight intake call, spot needs fast, and connect patients to real resources, this role lets you shape the first chapter of their care journey. You’ll complete initial assessments for newly enrolled chronic care patients and help coordinate services that keep them stable at home.
About CareHarmony
CareHarmony is a venture-backed healthcare startup helping physicians thrive in value-based care. They combine population health technology with 24/7 care coordination services to improve outcomes for chronically ill patients.
Schedule
- Full-time, 100% remote (U.S.)
- Monday–Friday, no weekends
- Rotational on-call: about once per year on average
- Shift options (CST): 8:00 AM–4:30 PM or 9:00 AM–5:30 PM
- Phone-heavy role: most of your shift will be on calls
- Pay: $21/hour starting, with ability to earn up to $28/hour based on production
- Quarterly bonus program + optional overtime to increase earnings
- Company laptop provided
What You’ll Do
- Accept transfers from the Patient Enrollment team and complete preliminary health assessments for newly enrolled patients
- Answer patient questions and create an open, supportive dialogue to identify needs
- Provide patient education and improve health literacy around chronic condition management
- Identify and coordinate helpful community resources for patient care
- Support medication management: adherence, potential concerns, refill coordination
- Help ensure timely delivery of services such as Home Health, DME, Home Infusion, and other critical needs
- Take thorough real-time notes during phone calls and document accurately
- Adapt quickly and stay organized in a fast-paced environment
What You Need
- Active Compact/Multi-State LPN or LVN license (required)
- At least 3 years of direct patient-facing experience
- Experience coordinating resources for chronic care management patients
- Strong written and verbal communication skills
- Technical comfort with Microsoft Office Suite
- Ability to handle a phone-forward workflow and stay detailed under pressure
- Remote setup: high-speed Wi-Fi + HIPAA-compliant home office/workspace
Benefits
- Medical, dental, vision
- 401(k) with company match
- Paid holidays
- PTO
- Sick time
One thing to be real about: “earn up to $28/hr based on production” usually means your speed, documentation quality, and outcomes matter a lot. If you like measurable goals and moving through structured intake workflows, that can be great. If you hate being tracked, it can feel tight.
Happy Hunting,
~Two Chicks…