Be the first clinical touchpoint for newly enrolled chronic care patients, set the tone, and get them connected to what they actually need. If you’re an LPN who’s sharp on assessment, calm on the phone, and wired for coordination and follow-through, this is a strong remote clinical lane.
About CareHarmony
CareHarmony is a venture-backed healthcare startup helping providers succeed in value-based care through population health technology and care coordination. Their mission is to improve outcomes for chronically ill patients by making care management more consistent and accessible. Intake Coordinators help ensure patients start the program with clarity, resources, and a plan.
Schedule
- Full-time, 100% remote (United States)
- Monday–Friday, no weekends
- Rotational on-call about once per year on average
- Shift options: 8:00 AM – 4:30 PM CST OR 9:00 AM – 5:30 PM CST
- Role is phone-heavy for most of the shift
- Remote requirements: high-speed Wi-Fi and a HIPAA-compliant home workspace
What You’ll Do
⦁ Accept warm transfers from the Patient Enrollment team and conduct preliminary health assessments for newly enrolled patients
⦁ Answer patient questions, build rapport, and create an open dialogue to understand needs and barriers
⦁ Identify and coordinate community resources that support patient care and stability
⦁ Provide patient education and improve health literacy for chronic conditions (diabetes, hypertension, COPD, etc.)
⦁ Support medication management by identifying potential concerns, adherence issues, and coordinating refills
⦁ Help ensure timely delivery of services like Home Health, DME, Home Infusion, and other critical needs
⦁ Document thoroughly and adapt quickly in a fast-paced environment with high call volume
What You Need
⦁ Active Compact/Multi-State LPN/LVN license
⦁ At least 3 years of direct patient-facing experience
⦁ Strong written and verbal communication skills with clinical-level clarity
⦁ Technical comfort with Microsoft Office Suite
⦁ Ability to take thorough notes in real time during phone-based patient interactions
Benefits
⦁ Pay starts at $21/hr with earning potential up to $28/hr based on production
⦁ Quarterly bonus program and optional overtime opportunities
⦁ Health benefits (medical, dental, vision)
⦁ 401(k) with company match
⦁ Paid holidays, PTO, and sick time (STO)
⦁ Company laptop provided
If you’ve got the compact license and you enjoy meeting new patients daily, apply now. These remote care coordination roles tend to fill quickly once word gets out.
You’ll be the calm, capable voice that turns “new enrollment” into “real support.”
Happy Hunting,
~Two Chicks…