Help streamline insurance operations and deliver top-tier customer support with a global technology leader.
About DXC Technology
DXC Technology (NYSE: DXC) helps global companies modernize IT, optimize data, and secure mission-critical systems across hybrid cloud environments. Our Insurance Services practice specializes in automating middle- and back-office processes, reducing costs, and improving customer experience for some of the world’s largest organizations.
Schedule
- Full-time, Monday–Friday, 8:00 AM–5:00 PM EST
- Remote (must be based in Virginia; some roles may support nationwide clients)
What You’ll Do
- Service Life & Annuity customer requests via phone and written correspondence
- Analyze and resolve escalated customer issues with professionalism
- Maintain accurate account history and update customer information
- Educate customers on product features and self-service tools (IVR and web)
- Review, analyze, and process requests and documents
- Stay current on regulatory updates and product knowledge
- Meet or exceed quality, productivity, and timeliness standards
What You Need
- High school diploma or equivalent (college coursework in insurance or business a plus)
- Strong verbal and written communication skills
- Ability to resolve issues using pre-established guidelines with minimal supervision
- Experience in insurance or customer care preferred
- Organizational skills and ability to handle multiple requests in a fast-paced environment
Benefits
- Salary range: $31,800 – $52,000 annually (based on experience and location)
- Health, dental, and vision insurance from day one
- Retirement savings plan with employer contributions
- Paid holidays and generous paid time off
- Employee wellness, life and disability coverage
- Career growth opportunities within a global enterprise
Be part of a global team transforming how insurance services are delivered.
Apply today and take the next step in your career with DXC.
Happy Hunting,
~Two Chicks…