- Processes patient and insurance source documents by reviewing data for deficiencies, discrepancies and specific details.
- Resolve discrepancies by using standard procedures or escalating incomplete documents.
- Double checks their work and assures all data is in the case correctly.
- Maintains data entry requirements by following data program techniques and procedures.
- Verifies entered customer and insurance data by reviewing, correcting, deleting, or reentering data.
- Maintains customer confidence and protects operations by keeping information confidential.
- Other duties as assigned by Management.
- This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job
Qualifications:
- High School Diploma or GED.
- 1-2 years of relevant work experience in the Healthcare Industry as it relates to Insurance coverage and benefits verification.
Required Knowledge, Skills and Abilities:
- Proficient in alpha/numeric data entry
- Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, or Google applications and general working knowledge of Internet for business use
- Ability to work in a fast-past, deadline driven environment including good multitasking skills
