Infusion Center Intake Coordinator – Fully Remote

Be the person who gets patients approved, scheduled, and started without delays by owning benefits verification, test claims, and prior auth follow-through. If you’ve done home infusion intake and you can work an Eastern Time shift, this role is a solid, steady lane with real impact.

About Soleo Health
Soleo Health is a national provider of complex specialty pharmacy and infusion services delivered in the home or alternate sites of care. Their mission is to simplify complex care, and they’re known for a strong culture built on doing the right thing, creative problem-solving, and improving patients’ lives every day.

Schedule

  • Full-time, 40 hours per week
  • Must work 8:30am to 5:00pm Eastern Time
  • No weekends or holidays
  • Home infusion experience required

What You’ll Do
⦁ Process new infusion referrals from intake through readiness to start care
⦁ Verify benefits across patient insurance plans, documenting coverage for medications, supplies, and infusion services
⦁ Document key benefit details such as coinsurance, copays, deductibles, and authorization requirements
⦁ Run test claim adjudication and coordinate benefits to identify patient estimated out-of-pocket costs
⦁ Calculate estimated patient financial responsibility using benefit verification, payer contracts, and self-pay pricing when applicable
⦁ Initiate, follow up on, and secure prior authorizations, pre-determinations, and medical reviews
⦁ Obtain and compile clinical documentation needed for payer submissions
⦁ Communicate with patients, referral sources, and internal teams on referral status, coverage updates, and next steps
⦁ Support patients who need financial help by assisting with enrollment in manufacturer copay assistance programs or foundations
⦁ Generate start-of-care paperwork to move patients into treatment quickly

What You Need
⦁ High school diploma or equivalent
⦁ Home infusion prior authorization and benefits verification experience (required)
⦁ 2+ years of home infusion specialty pharmacy and/or medical intake/reimbursement experience preferred
⦁ Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines
⦁ Ability to interpret payer contract fee schedules based on NDC and HCPCS units
⦁ Strong multitasking skills to manage high referral volume while hitting productivity and quality standards
⦁ Knowledge of HIPAA regulations
⦁ Basic skills in Microsoft Excel and Word
⦁ Bonus: CPR+ experience

Benefits
⦁ $23–$27 per hour
⦁ 401(k) with match
⦁ Paid time off
⦁ No weekends or holidays
⦁ Paid parental leave options
⦁ Medical, dental, and vision insurance plans
⦁ Company-paid disability and basic life insurance
⦁ HSA and FSA options (including dependent care)
⦁ Referral bonus
⦁ Education assistance program
⦁ Annual merit-based increases

If you’ve got real home infusion chops, this is one of those roles where you can immediately make yourself valuable.

If you can work the ET shift and you’re ready to run intake like a pro, go get it.

Happy Hunting,
~Two Chicks…

APPLY HERE