CrossCountry Mortgage is seeking an Income Specialist to pre-qualify borrowers by reviewing applications, documentation, and income calculations. This role ensures loan applicants meet published guidelines and provides critical first-level assessment to support the mortgage process.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is the nation’s number one distributed retail mortgage lender, with 7,000+ employees, 700 branches, and operations across all 50 states, D.C., and Puerto Rico. Recognized ten times on the Inc. 5000 list of America’s fastest-growing private companies, CCM is known for its entrepreneurial spirit, transparent culture, and commitment to employee success.
Schedule
- Full-time, Remote role
- Operates within Eastern Standard Time to support the East Coast region
What You’ll Do
- Review borrower loan applications and documentation for pre-qualification
- Assess income, assets, liabilities, and obligations using multiple document types (paystubs, tax returns, K-1s, 1099s, bank statements, retirement accounts, etc.)
- Analyze purchase contracts and credit reports, including bankruptcies, foreclosures, and public records
- Communicate directly with Loan Originators and support staff to address potential loan issues
- Acquire borrower and third-party documentation for Conventional, FHA, VA, purchase, and refinance loans
- Calculate debt-to-income ratios and provide clear explanations of methods used
- Maintain up-to-date knowledge of lending guidelines and regulatory requirements
- Provide excellent customer service with consistent and clear communication
What You Need
- Bachelor’s degree in business, finance, or related field (preferred)
- NMLS License under the S.A.F.E. Act of 2008 (preferred)
- 5+ years of experience as a Loan Processor, Loan Officer, or Underwriter
- Proficiency in Encompass, AllRegs, Desktop Underwriter, Loan Product Advisor, and LoanBeam
- Strong knowledge of conventional and government lending guidelines
- Excellent problem-solving, communication, and analytical skills
- Integrity in handling sensitive borrower information
Compensation
- Hourly Rate: $28.00 – $30.00
- Bonus plan eligible
Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Company-provided short-term disability
- Employee assistance and wellness programs
- Competitive recognition programs and growth-focused culture
Play a key role in helping borrowers take the first step toward homeownership with a top-ranked lender.
Happy Hunting,
~Two Chicks…