In-Kind Resource Coordinator

Employer: World Relief

POSITION SUMMARY:

World Relief is a unique and invigorating place to work. We are looking for talented, ambitious and collaborative people to come alongside our mission, vision and values as we partner with churches to empower the most vulnerable in the world. We hope these resources provide more insight into your hiring journey with us. The In-Kind Resource Coordinator will be responsible for planning, developing, securing, recording and evaluating World Relief’s US Programs’ In-kind gifts and partnerships. This position will manage and support team members at US offices responsible for managing and recording in-kind contributions, while also fostering external relationships with community groups and corporations. This position ensures positive experiences for our in-kind donors, stewarding them towards long-term, on-going support of World Relief.

* This position is not open to candidates who live in the U.S. state of Colorado.

ESSENTIAL FUNCTIONS:

Database & In-kind Donation Management

  • Oversee the administration, recording and tracking of all in-kind donations to the organization, currently more than $3 million annually
  • Ensure that all donor information and relationship management is accurately recorded in the database
  • Develop and manage policies, procedures and standards for in-kind donations
  • Oversee accurate gift processing standards, including timely gift entry and acknowledgement and integrity of data
  • Create and distribute monthly, quarterly and annual giving reports, campaign reports, various donor reports and other materials as requested
  • Create documents for donor visits. Manage follow-up processes and record all information into the Dynamics database
  • Assess giving trends to identify prospective donors to add to our pipeline of supporters and to increase giving
  • Liaise with the finance and donations management departments, ensuring that the programs and mobilization department receives proper financial information for grant reporting
  • Support US Office Donations Coordinators in calendaring for in-kind donations, tracking deliverables, and maintaining records and files
  • Work with the Impact Systems Manager to develop enhanced system functionality and reporting at both local and national levels

Leadership & Grants Management

  • Drive the creation and implementation of national and local annual strategies for identifying, cultivating and stewarding in-kind donors through mailings, social media, events, targeted appeals, email, and other techniques that can attract a diverse range of donors
  • Manage grants’ in-kind tracking and reporting deadlines
  • Assist with grants and reports for donors and in-kind deliverables
  • Manage and maintain grant files to ensure all grant-related correspondence, guidelines, and requirements are documented in the database, as well as in other files
  • Develop in-kind donation impact reports

Donor Relations & Gift Processing

  • Draft donor correspondence, including solicitation and acknowledgment letters, as needed and manage the timely acknowledgement of all national contributions
  • Compile letters, informational packets, and related materials in response to donor inquiries
  • Ensure that gifts are processed, and that the development efforts are adhering to organizational guidelines and procedures
  • Ensure effective and accurate communication/gift records with the finance and donation management department and with donors
  • Manage record-keeping on programmatic activities and achievements for use in reports to stakeholders. Obtain activity reports from program staff, gather relevant statistics, and collect examples of the organization’s work to inform donor correspondence
  • Research and identify prospective foundation funders, major donors, and corporate sponsors, along with match opportunities
  • Follow fundraising-related news, research, trends, and best practices
  • Manage and maintain files on major donor and event opportunities, including donor briefs, call sheets, strategy memos, and other relevant correspondence
  • Maintain relationships and support retention of donors through excellent partner care, relationship building skills and follow up
  • Work with colleagues to determine and execute a fundraising plan that further engages and educates current donors and identifies prospects, creating a pipeline for major in-kind gift giving
  • Support Communications team and build content by capturing photos and participant/in-kind donor stories during program events, special events, and donation of goods

KNOWLEDGE, SKILLS & ABILITIES:

  • Strong leadership skills to motivate and inspire a diverse group of people
  • Strong written and verbal communication skills; familiarity with tailoring messaging to diverse stakeholder groups
  • Resourceful with the ability to solve problems in an efficient, calm manner
  • Ability to multi-task and manage multiple deadlines with a limited degree of supervision
  • Must have the ability to work under pressure with flexibility in a virtual or in-person team setting
  • Knowledge of project management concepts, tools and activities, requirements analysis and facilitation helpful
  • Excellent interpersonal, collaborative and communication skills; demonstrated ability to establish positive working relationships at all levels of the organization
  • Able to perform well in spite of complex or ambiguous challenges
  • Attention to detail and a strong commitment to data integrity
  • Knowledge of fundraising principles and practices to participate in the planning and implementation of an effective, well-rounded in-kind gift campaign
  • Demonstrate the ability to use sound judgement and discretion regarding confidential information
  • Develop strong relationship management skills with both internal and external stakeholders
  • Strong work ethic with a curiosity and internal drive to advance our mission and exceed goals
  • Must be able to perform electronic data entry

REQUIREMENTS:

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • At least one year experience working in non-profit sector
  • Expertise in in-kind donation solicitation, service enterprise, corporate social responsibility, nonprofit program development and implementation, community resources, grassroots or community-based fundraising, and other similar experience preferred
  • 4-year degree from an accredited institution and/or equivalent experience
  • Knowledge in or experience with Microsoft O365 suite

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
  • The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds
  • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information
  • The employee frequently is required to sit, reach with hands and arms, talk and hear

WORK ENVIRONMENT:

  • General office setting
  • Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required
  • Year-end archiving activities involve repeated lifting and bending
  • Physical, emotional and intellectual demands
  • Equipment used: Employee computer (desktop or laptop), printer, and copier
  • All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

World Relief offers a competitive benefits package (25 hours + per week):

World Relief contributes to monthly premiums:

  • Medical
  • Dental

Additional Benefits:

  • Offer 16 Paid Holidays!
  • Vision
  • Offer Paid Sick and Vacation Leave
  • Paid Maternity & Paternity Leave
  • Parental Leave
  • FSAs: Medical & Dependent Care, & Commuter Funding
  • Supplemental Life Insurance (employee, spouse, and children)
  • Flexible hours, remote work

World Relief pays 100% for eligible employees:

  • Group Term Life (employee, spouse, and children)
  • Long Term & Short-term Disability
  • Accidental Death and Dismemberment (AD&D)
  • Long Distant Travel Insurance
  • Employee Assistance Program (EAP)

World Relief – Retirement:

  • 401K & Roth
  • WR matches up to 4%, then an additional quarter percent up to 10%
  • Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year

World Relief Discounts (Immediately Eligible):

  • Verizon
  • Pet Insurance through Nationwide
  • Home and Auto insurance through Liberty Mutual

APPLY HERE