Own the onboarding journey for behavioral health billing clients, from kickoff to go-live, and make sure nothing falls through the cracks. If you’re organized, client-facing, and fluent in revenue cycle workflows, this role is basically “project manager meets billing translator” with real impact.
About RethinkFirst
Rethink Behavioral Health (RethinkBH) supports providers serving individuals with developmental disabilities through research-based clinical tools, training, and practice management solutions. Their billing services team delivers Revenue Cycle Management plus Enrollment and Credentialing services for mission-driven ABA providers, and they’re growing fast.
Schedule
Remote
Full-time, Monday–Friday, 8:00am–5:00pm
Remote eligibility limited to: AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, IA, MO, NC, NE, NY, OH, PA, SC, TN, TX, UT, VA
HIPAA compliance required
What You’ll Do
⦁ Project manage 20–25 active billing implementation projects at a time and serve as the primary client point of contact
⦁ Review payer contracts and fee schedules and guide conversations around verifications, eligibility and benefits, and enrollment and credentialing services
⦁ Build and manage project plans and timelines, track progress, and flag risks early with mitigation plans
⦁ Host customer meetings to drive implementation steps and deliver software training (Tebra + Rethink billing modules)
⦁ Document implementation details for internal tracking: setup, audits, customer concerns, and meeting follow-ups
⦁ Respond to customer emails throughout implementation and keep communication organized and timely
⦁ Manage tickets and cases in the Self-Billing Support queue
⦁ Maintain HIPAA compliance and regulatory standards through every step of onboarding
⦁ Support client demos with the sales team as needed
What You Need
⦁ Bachelor’s degree in Healthcare Administration, Business, Marketing, or a related field
⦁ 3+ years of experience in healthcare RCM, implementation, or client services
⦁ Strong understanding of the full revenue cycle: registration, charge capture, coding, billing, AR collections, and denial management
⦁ Excellent organization and time management with the ability to juggle high volume project loads
⦁ Strong communication skills with both technical and non-technical stakeholders
⦁ Tebra experience strongly preferred
⦁ Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Visio)
⦁ Bonus: Smartsheet, Salesforce, or other project management tools
Benefits
⦁ PTO and vacation after a 90-day introductory period
⦁ Paid holidays
⦁ Health, dental, and vision benefits package
⦁ 401(k) with matching
If you’re the person who naturally turns chaos into a plan and clients into confident users, this is a strong fit. These implementation roles move fast because the skill set is rare.
Show them you can run parallel projects, communicate clean, and get clients to go-live without drama.
Happy Hunting,
~Two Chicks…