- Plans and monitors all project activities; manages all processes needed to ensure successful project completion.
- Monitors and manages data intake/data gap analysis processes.
- Works with operations group to establish protocols for each new contract.
- Sets strategies, directions, and schedules to ensure resolution of issues.
- Works internally across a matrixed organization to exceed client/vendor expectations through superior relationship management, schedule coordination, issue resolution, implementation support, and prompt product delivery.
- Takes responsibility/ownership for the overall success of the implemented product.
- Ability to lead cross functional teams.
- Demonstrated competence in writing detailed functional specifications, for use by both technical and non-technical readers that describe business transaction functionality, end-user interfaces, data integration, business-rule processing logic and data communication implementation.
What we’re looking for
- 5+ years of professional-level related business experience with strong project management skills and proven ability to track and manage multiple complex projects both internally and with client/vendor.
- Experience with enterprise-wide deployment of system or implementation solutions.
- Prior experience in client implementations in healthcare claim processing domain.
- Proficient with MS Word, Excel, Project and other PC related tools.
