Imaging Operations Coordinator I



  • Performs data processing for all studies
  • Review, process, track and monitor all data received from clinical sites
  • Verify data transmittal form is complete and accurate and appropriate media is enclosed
  • Verify upon login that data received is the expected data based on project protocol and previous patient identifiers
  • Receipt data and perform data entry
  • Load image data into study database and perform image preparations
  • Review data discrepancies and resolve or route to study team as necessary
  • Process web submission data
  • Communicate with study teams as needed to obtain information

Maintains client (internal and external) satisfaction by:

  • Processing all study related data in a timely manner
  • Generating site communication in a timely manner
  • Responding to inquiries in a professional, courteous and timely manner

Assists team members by:

  • Working on departmental initiatives
  • Assisting staff with problem solving and troubleshooting issues
  • Preparing workflow documents
  • Sorting incoming faxes


Maintains Quality Service and Departmental Standards by:

  • Reading, understanding and adhering to organizational Standard Operating Procedures (“SOP”)
  • Assisting in establishing and enforcing departmental standards

Contributes to team effort by:

  • Working with internal staff to resolve issues
  • Data upload to proprietary databases
  • Exploring new opportunities to add value to organization and departmental processes
  • Study database maintenance (e.g., change of contact information)
  • Preparing and shipping study supplies to sites
  • Reviewing and approving departmental invoices
  • Maintaining personnel binders
  • Performing other duties as assigned

Maintains Technical and Industry Knowledge by:

  • Attending and participating in applicable company-sponsored training



  • High School Graduate or Associate/Bachelor’s Degree in bioscience, computer science, information technology or related field preferred


  • Minimum one year experience with computer hardware and software applications required
  • Familiarity with PC-based computers and standard software packages including e-mail, word processors, spreadsheets and databases.
  • Familiarity with network navigation and file saving conventions
  • Experience in moving/copying files and folders
  • Knowledge of the drug development/clinical trials process/basic clinical research and/or experience working in a pharmaceutical environment preferred

Additional skill set:

  • Ability to work in group setting and independently; ability to adjust to changing priorities
  • Excellent attention to detail and orientation toward meticulous work
  • Strong interpersonal and communication skills, both verbal and written
  • Strong documentation and organizational skills
  • Ability to project and maintain a professional and positive attitude