Support clients through a fast-paced HR advisory environment while working remotely. Build your HR skills and experience during a high-volume, seasonal role.
About Mitratech
For more than 35 years, Mitratech has delivered world-class software solutions that simplify Legal, Risk, Compliance, and HR operations. Serving over 20,000 clients—including 30% of the Fortune 500—our globally dispersed team thrives on innovation, inclusivity, and collaboration. We are committed to empowering organizations worldwide through technology and expertise.
Schedule
- Temporary, full-time role
- U.S.-based only
- Fully remote, no travel required
- Start: Late November/Early December 2025 | End: April 2026
- Pay: $25/hour (no benefits)
What You’ll Do
- Answer and triage client calls with excellent customer service
- Handle high-volume phone and written communications (90%+ of workday)
- Intake, assign, and track cases while monitoring team bandwidth
- Guide clients through navigation support and troubleshoot minor tech issues
- Document client interactions accurately and thoroughly
- Collaborate with team members in a dynamic, interrupt-driven environment
What You Need
- 1+ year experience in a high-volume customer service environment
- Strong organizational skills with ability to manage multiple priorities
- Excellent communication, interpersonal, and active listening skills
- Professional, compassionate approach to client interactions
- Proficiency in Microsoft Office and G-Suite
- High discretion with confidential information
- Ability to adapt quickly to new systems and interruptions
Preferred
- Experience handling high-volume phone communications
- Previous work in Human Resources
- Interest in developing HR knowledge and skills
Benefits
- $25/hour pay rate
- Seasonal HR experience with a global software leader
- Fully remote role with no travel required
- Opportunity to expand HR expertise in a professional, client-facing setting
This position starts soon—secure your spot for the upcoming HR season.
Make an impact while growing your customer service and HR skills.
Happy Hunting,
~Two Chicks…