Love fast-paced environments, high-volume communication, and helping people feel supported? Join Mitratech’s Advisory Experts team and provide real-time HR support from anywhere in the U.S.
About Mitratech
Mitratech builds world-class solutions for Legal, Risk, Compliance, and HR functions. With 35+ years of expertise and clients in over 160 countries—including 30% of the Fortune 500—we blend an entrepreneurial spirit with enterprise-level innovation. Our remote-friendly, inclusive culture celebrates curiosity, integrity, and collaboration.
Schedule
- Full-time, temporary (late Nov/early Dec 2025 through early April 2026)
- Fully remote, US-based only
- No travel required
- Hourly position, non-benefited
What You’ll Do
- Manage a high volume of client phone calls and written correspondence
- Triage client issues, assign tasks to team members, and track case progress
- Provide real-time navigation support, answer platform questions, and document all interactions
- Rapidly switch between communication platforms (Teams, phone, email)
- Support special projects and evolving team needs as assigned
What You Need
- 1+ year of experience in a high-volume customer service or call center setting
- Strong organizational skills and ability to manage competing priorities
- Proficient in Microsoft Office, G-Suite, and comfortable with various technology platforms
- Compassionate, adaptable communicator with strong attention to detail
- High level of discretion and ability to follow confidentiality policies
Preferred
- Experience handling high call volumes
- Exposure to or interest in Human Resources
- Desire to develop knowledge in HR processes and systems
Pay
- $25/hour (non-benefited, temporary role)
Be the calm voice in a high-touch, fast-paced HR environment—and make every client interaction count.
Support. Solve. Succeed.
Happy Hunting,
~Two Chicks…