Home Health Scheduling Specialist (Patient Services Coordinator) – Remote

This is a operations role for somebody who can keep a moving schedule from turning into a dumpster fire. You’ll schedule home health visits in Homecare Homebase (HCHB), coordinate with clinical leaders, and keep the workflow clean so clinicians get where they need to go and patients get seen on time.

About Graham Healthcare Group
Graham Healthcare Group supports home health and hospice organizations with business and technology solutions, aiming to improve care coordination, outcomes, and productivity. They’ve been building and integrating solutions across the healthcare continuum for over 20 years.

Schedule
⦁ Full-time (40 hours/week)
⦁ Monday–Friday, 8:00 AM–5:00 PM (fully remote)
⦁ Weekend rotation as needed
⦁ Pre-employment drug screen required (includes medical and recreational marijuana)

What You’ll Do
⦁ Work inside the Homecare Homebase (HCHB) workflow structure daily
⦁ Build and manage daily schedules for clinical field staff
⦁ With direction from the Assistant Clinical Manager, assign POD clinicians to patients
⦁ Help coordinate patient care and act as liaison between field staff, patients, and POD personnel
⦁ Communicate with CFSS when order approvals are delaying scheduling
⦁ Complete all daily workflow tasks and flag anything that can’t be completed before end of shift
⦁ Process visits returned by clinicians and ensure they’re handled appropriately

What You Need
⦁ HCHB experience is required (non-negotiable per the posting)
⦁ Associate’s degree preferred
⦁ 1+ year home health experience preferred
⦁ 1+ year customer service experience
⦁ Microsoft Office proficiency
⦁ 2+ years general office experience (including at least 1 year of data entry or word processing)
⦁ Comfortable juggling priorities, communicating clearly, and staying organized under pressure

Benefits
⦁ Pay: $20.00–$24.00/hr (cap at $24.00)
⦁ Medical: Health, Dental, Vision
⦁ Retirement: 401(k) + pension with 4% employer contribution
⦁ PTO: 15 days
⦁ Company-paid life insurance + disability; pre-tax FSA/HSA options
⦁ Education support: discounts on select Purdue and Kaplan courses (noted as 50% for selected courses)
⦁ Opportunity for advancement

Quick reality check: if you don’t already have HCHB experience, this is a “no” no matter how strong your general scheduling skills are. If you do have it, this is one you can move on fast.

Happy Hunting,
~Two Chicks…

APPLY HERE