Join a USA Today Top 100 Workplace & Best in KLAS Team!
About RSi
For more than 20 years, RSi has partnered with healthcare providers nationwide, earning recognition as a Best in KLAS revenue cycle management firm and a USA Today Top 100 Workplace. Our success comes from delivering exceptional financial results for healthcare providers while building an unbeatable culture for our team. At RSi, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.
Schedule
- Pay Range: $17–$18/hour
- Monday–Friday, 8:00 AM–5:00 PM EST
- Fully Remote
What You’ll Do
- Review and analyze patient and insurance accounts with credit balances to determine root cause.
- Initiate and process timely refund requests to patients, payers, or other appropriate parties.
- Research and resolve overpayments caused by duplicate payments, coordination of benefits, or billing errors.
- Coordinate with internal billing teams, payers, and other departments to resolve discrepancies.
- Ensure all refund and adjustment activities comply with payer guidelines, internal policies, and regulations.
- Monitor and track refund requests through completion, following up on delays or denials.
- Identify recurring issues in credit balances and suggest process improvements.
- Maintain accurate documentation in the system of record.
- Handle sensitive patient and financial information in accordance with HIPAA regulations.
- Perform other duties as assigned.
What You Need
- High school diploma or GED required; associate degree preferred.
- 2+ years of healthcare billing or payment posting experience.
- Strong knowledge of remittance processing (EOBs, ERAs, payer adjustments).
- Familiarity with medical billing systems (Epic, Cerner, or equivalent) preferred.
- Understanding of payer types (Medicare, Medicaid, commercial insurance).
- Strong attention to detail and analytical skills.
- Proficiency in Microsoft Excel and reconciliation tools.
- Experience in both hospital and professional billing environments.
- Familiarity with denial management and payer remittance trends.
- Ability to meet performance standards: posting accuracy ≥ 97%, volume targets ≥ 95%, timely posting within 48 hours, ≤ 2% error rate in reconciliation.
Benefits
- Competitive pay with opportunities for career growth.
- Fully remote role with stable Monday–Friday hours.
- Collaborative, performance-driven culture with expert leadership.
- Mission-driven work supporting essential healthcare services.
- Recognition as a nationally respected leader in healthcare revenue cycle management.
Physical Requirements
- Comfortable working at a computer for extended periods.
- Ability to occasionally lift up to 15 pounds.
What to Expect When You Apply
After submitting your application, you’ll receive an invitation to complete an initial skills assessment. Completing this step promptly positions you for an interview and shows your commitment to excellence.
At RSi, we believe in building exceptional teams where every member can thrive and grow.
Ready to be part of something special? Apply now and join our team!
Happy Hunting,
~Two Chicks…