Join the team that keeps healthcare payment systems running smoothly. Performant is hiring a Healthcare Operations Support Specialist to support audits, client reporting, and claims re-pricing while ensuring accuracy and compliance.
About Performant
Performant is the nation’s leading independent healthcare payment integrity company. We partner with Medicare, Medicaid, and commercial healthcare organizations to identify improper payments, recover losses, and strengthen overall financial performance. Our mission: to deliver innovative payment accuracy solutions so clients can focus on quality care and healthier lives.
Schedule
- Full-time, remote role (with occasional hybrid or on-site options available)
- Standard business hours, with flexibility for ad hoc projects
- Reliable high-speed internet required for telework
Responsibilities
- Monitor internal and external reports, taking corrective actions where needed
- Respond to client inquiries and correspondence professionally and promptly
- Maintain and update provider information
- Re-price claims using client contracts and systems
- Create and document processes for new and existing clients
- Prepare client inventory status reports and support ad hoc reporting needs
- Participate in special projects and business initiatives
- Contribute to team success by completing assignments on time and with accuracy
Requirements
- High School Diploma or GED required (Associate’s or Bachelor’s degree preferred)
- Strong written and verbal communication skills
- Detail-oriented with excellent problem-solving, questioning, and critical-thinking skills
- Proficiency with Microsoft Office, especially Excel
- Ability to manage multiple priorities and adapt to shifting needs
- Experience with healthcare data analysis, claims, or reporting a plus
- Strong technical aptitude and organizational skills
- Ability to work independently while collaborating effectively in a team environment
Benefits
- Pay range: $18.85 – $22.00 per hour
- Medical, dental, and vision insurance
- Disability and life coverage
- 401(k) with company match
- Paid parental/family leave
- 11 paid holidays per year
- Paid vacation and sick leave
- Flexible vacation policy after 90 days
- Educational assistance and career development opportunities
Support healthcare integrity operations while gaining exposure to Medicare, Medicaid, and commercial client processes.
Happy Hunting,
~Two Chicks…