Take the lead in ensuring accurate premium billing operations for health plan members. UST HealthProof is hiring a Billing Team Lead to oversee invoice processing, payment reconciliations, delinquency management, and continuous process improvements that keep healthcare accessible and efficient.
About UST HealthProof
UST HealthProof partners with health plans to simplify and streamline administrative operations through BPaaS solutions. With a global workforce of 4,000+, we focus on enabling affordable, equitable healthcare by helping our clients prioritize member well-being. Rooted in simplicity, integrity, people-centricity, and leadership, we deliver operational excellence backed by innovation and trust.
Schedule
- Full-time, remote (US-based)
- Collaborates with cross-functional teams and attends billing-related meetings regularly
- Requires flexibility to manage deadlines and operational priorities
Responsibilities
- Provide leadership and oversight to production teams handling member premium billing
- Ensure invoices, delinquency processes, and disenrollments are processed accurately and on time
- Manage premium payment reconciliations (e.g., SSA, ACH) and month-end reporting
- Support audits, regulatory reporting, and CMS-driven software updates
- Draft departmental policies and desk-level procedures to strengthen internal controls
- Monitor and resolve billing process issues, coordinating technical fixes through JIRA
- Serve as a liaison with clients, leadership, and external stakeholders
- Participate in system testing, requirements gathering, and operational readiness for enhancements
- Support continuous improvement initiatives across billing operations
Requirements
- Bachelor’s degree or equivalent experience required (Accounting/Finance preferred)
- 3+ years of experience in billing or healthcare insurance operations (premium billing strongly preferred)
- Prior leadership or team lead experience highly preferred
- Knowledge of Medicare Advantage and CMS guidelines
- Proficiency in Excel, Word, and standard business applications
- Strong analytical, organizational, and communication skills
- Familiarity with GAAP principles
- Ability to manage multiple priorities independently while meeting strict deadlines
- Skilled at engaging stakeholders with professionalism and clarity
Compensation & Benefits
- Salary range: $49,000 – $57,000 annually (location and experience dependent)
- Comprehensive benefits including medical, dental, and vision insurance
- 401(k) retirement plan with match
- Paid holidays, vacation, and sick leave
- Family and parental leave
- Professional development and growth opportunities within a global organization
Join a company committed to simplifying healthcare operations and making quality care more affordable.
Happy Hunting,
~Two Chicks…