Support patients and members from home in a full-time healthcare service role with weekly pay.
About BroadPath
BroadPath is a recognized leader in remote healthcare support, partnering with health plans and provider organizations across the country. The company focuses on transparency, collaboration, and delivering high-quality service. Their remote-first culture includes on-camera teamwork, real-time communication, and an emphasis on connection and authenticity.
Schedule
- Full-time, long-term position
- Fully remote
- Shifts assigned based on business needs
- Hours may fall between 8:00 AM and 9:00 PM EST
- Weekly pay
- On-camera participation required for training, meetings, and check-ins
Responsibilities
- Answer inbound calls and initiate outbound calls to support members and patients
- Provide information on benefits, eligibility, coverage, and plan details
- Schedule, reschedule, and confirm appointments
- Process referrals, authorizations, and prescription renewals
- Assist with claims questions, billing issues, and account updates
- Review insurance eligibility and update records
- Document all interactions in EMR or CRM systems
- Communicate with providers and internal teams via phone, secure messaging, or email
- Protect patient confidentiality and follow all HIPAA guidelines
- Escalate complex issues to supervisors as needed
Requirements
- High school diploma or equivalent
- 1+ year in a high-volume call center
- 1+ year in healthcare or health insurance (member services, patient services, benefits support, or similar)
- Consistent job tenure (one year or more per role)
- Strong communication skills
- Comfortable navigating multiple systems at once
- Remote-ready with a quiet workspace and reliable high-speed internet
- Strong attention to detail and reliability
- Commitment to long-term employment
Preferred:
- Experience with scheduling, benefits inquiries, or EMR systems
- Familiarity with EPIC, Facets, or similar tools
- Knowledge of medical or insurance terminology
Benefits
- Starting pay $14/hour during training
- Pay increase after transitioning to production
- Weekly pay
- Career stability with a long-term role
- Collaborative remote culture with real-time coaching and support
You’ll thrive here if you value teamwork, clear communication, and showing up authentically while delivering excellent service to members and providers.
Happy Hunting,
~Two Chicks…