This is a solid “ops glue” role: you’re the person who keeps the client-facing team running clean by pushing reports, open enrollment materials, plan docs, and ID card workflows across the finish line. Not glamorous, but very useful, very steady.
About Allied Benefit Systems
Allied supports employer health plans and runs client-facing service operations. This role sits in Operations and supports the Account Management/Client Executive side.
Schedule
- Full time
- Fully remote
- Internet requirement: cable/fiber with at least 100 Mbps download / 25 Mbps upload
What You’ll Do
- Communicate internal changes tied to benefit plan design, financials, and vendor partner updates
- Review/approve member ID card templates and production batches
- Create temporary ID cards for urgent access-to-care situations
- Audit plan design changes in SPDs and SBCs
- Send mid-year/renewal plan document updates to clients for signature
- Follow up on missing signatures to keep renewals compliant and on time
- Run standard claims/diagnosis/eligibility reports from the Allied website
- Build open enrollment materials (guidebooks + PowerPoints for employee meetings)
- Coordinate open enrollment logistics (giveaways, benefit fairs, etc.)
- Submit trading partner project requests to Ops for approval
- Produce/distribute basic compliance reporting when groups request it
- Help with Massachusetts Health Connector paperwork to confirm plan minimum requirements
- Submit claim adjustment projects to the Rapid Resolution Team as needed
- Download/publish vendor quarterly and monthly reports
- Support pharmacy benefit manager data extract paperwork
- Handle routine questions from Associate Client Executives
What You Need
- High school diploma or equivalent
- 2–4 years in an administrative support role
- Data entry experience
- Strong attention to detail, organization, and multitasking
- Intermediate Microsoft Office skills: Word, Excel, PowerPoint
Benefits
- Medical, dental, vision, life & disability insurance
- Generous PTO
- Tuition reimbursement
- EAP
- Technology stipend
My straight take (so you don’t waste effort):
$20/hr for 2–4 years’ experience is on the low side, but if you’re trying to pivot into healthcare benefits admin, this is a decent stepping stone because you’ll touch SPDs/SBCs, enrollments, reporting, and vendor ops. If you already have strong benefits/TPA experience, you can probably aim higher than $20.
Happy Hunting,
~Two Chicks…