We are currently seeking an IT Business / Quality Analyst to join our team. This position will work remotely from your home office located within the US.
NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.
Job Responsibilities Include:
- Provides business systems analysis and solutioning support for internal and external clients, identifying business needs and recommending industry best practice solutions
- Participates in feasibility discussion
- Serves as a liaison between internal and external clients, operations, and IT teams
- Performs evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration, considering the business implications of the application of technology to the current and future business environment
- Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements
- Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives
- Solicits estimates and assumptions for input into indicative pricing
- Leads large scale projects
- Teaches end users new technology and enhancements using all appropriate communication tools
Basic Qualifications:
- Minimum of 5 years of experience in IT Business Systems Analysis / Quality Analysis
- Minimum of 1 year of experience on Health Plan, Enrollment, Claims, broker administration platforms
Preferred Skills:
- Experience in Agile / Jira / UAT coordinator
- Knowledge on Healthcare processes
- Knowledge on the health Plan IT solutions existing in the US Market
- Ability to work on a multi-disciplinary and multi-country environment
- Exposure to ITSM /ticketing system like ServiceNow and JIRA
- Experience in Agile methodologies and Kanban
- Experience with web portals, Web services, implemented using core Java and other web technologies
- Experience with Lifecycle service delivery/production support experience from requirements management, development, build, test, deployment in an agile environment