$19.00 per hour | Full-Time | Full Benefits Package
About Allegiance Benefit Plan Management
Allegiance is a trusted leader in benefit plan management, providing medical, dental, vision, and prescription drug claims services with a strong focus on accuracy, customer service, and compliance. Our team is dedicated to improving patient outcomes while maintaining efficiency and professionalism in every interaction.
Schedule
- Full-time, hourly role ($19.00/hr)
- Standard business hours, Monday–Friday
- Eligible for full benefits package
What You’ll Do
- Verify documentation accuracy for medical, dental, vision, and prescription drug claims
- Collaborate with providers, plan participants, and payers to obtain necessary claim information
- Analyze claim details, including diagnosis codes, service dates, procedure codes, and charges
- Ensure proper payment processing in line with plan provisions
- Draft correspondence for pre-determinations and benefit inquiries
- Answer calls from plan participants, providers, and customer service staff
- Research and resolve problematic claims in collaboration with supervisors
- Support large case management assignments for critically ill patients
- Assist with claim appeals, subrogation, refunds, audits, and plan setup
- Contribute to team productivity standards with high accuracy
What You Need
- High school diploma or GED required
- Basic computer and customer service experience
- Typing speed of at least 45 wpm
- Strong oral/written communication and listening skills
- Excellent organizational and problem-solving abilities
- Ability to interpret benefit plan documents and apply them correctly
- Knowledge of Medicare, Medicaid, and managed care reimbursement preferred
- Familiarity with HIPAA standards and confidentiality requirements
Benefits
- Full benefits package, including medical, dental, and vision
- Paid time off and company holidays
- 401(k) plan with company match
- Paid disability and life insurance coverage
- Education assistance opportunities
- Supportive culture emphasizing professionalism, flexibility, and teamwork
Make a difference with Allegiance by ensuring claims are processed accurately and patients get the care they need.
Happy Hunting,
~Two Chicks…