If you’re sharp with details and don’t mind being the person who catches mistakes before money moves, this role is a solid fit. You’ll review loan documents for accuracy and compliance, support dealers through the funding process, and keep files clean so funding doesn’t stall.
About Foundation Finance Company (FFC)
Foundation Finance Company is a fast-growing consumer finance company that partners with home improvement contractors across the U.S. to offer flexible financing options. They’ve been Great Place to Work® certified since 2017 and focus on a positive, supportive workplace.
Schedule
- Remote
- Must reside in one of these states for remote eligibility: AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI
- Pay: $18.00–$19.00/hour
What You’ll Do
- Enter received financing documents into the operating system for processing
- Review loan/financing documents for accuracy and compliance with policies and regulations
- Monitor the e-signature queue and resend links or contact dealers to resolve issues
- Answer dealer questions about program processes and application status
- Train dealers on proper document completion and funding processes (phone/email)
- Document notes properly per company procedures
- Review processing statuses and documentation to ensure dealer calls are handled correctly
- Support other departments with document or funding-related questions
- Handle additional duties as assigned
What You Need
- High school diploma/GED (completed or in progress)
- Microsoft Office knowledge (Word, Excel, PowerPoint, Outlook, Internet Explorer)
- Ability to read and interpret manuals/procedures and related documents
- Ability to write routine reports and correspondence
- Ability to communicate clearly with customers/dealers and internal teams
- Strong attention to detail and ability to multitask under deadlines
- Reliable attendance and ability to adapt to change
Benefits
- Day-one health benefits (medical, dental, vision) plus HSA/FSA options
- 401(k) with company match (day-one enrollment)
- Paid sick and volunteer time off
- Paid parental leave options
- Employer-paid life and disability insurance
- Wellbeing on Demand program
- Flexible work environment with casual dress code
- Note: Some benefits may vary by employment status and may start after a waiting period
If you like structured work, tight processes, and being the reason deals don’t get delayed, this is a good one to move on.
Be the closer behind the scenes.
Happy Hunting,
~Two Chicks…