This is a detail-first role for someone who likes clean paperwork, clear processes, and catching mistakes before they turn into funding delays. If you can review documents fast, communicate issues without drama, and keep dealers moving through the pipeline, Foundation Finance wants you.
About Foundation Finance Company (FFC)
Foundation Finance is a fast-growing consumer finance company that partners with home improvement contractors to offer flexible financing options. They’ve been Great Place to Work® certified since 2017 and run a remote-friendly operation with strong benefits from day one.
Schedule
- Remote (must live in one of these states): AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI
- Office-style remote role: lots of sitting, typing, and phone/email communication
- Deadline-driven environment with high accuracy expectations
What You’ll Do
- Enter received financing documents into the operating system for processing
- Review financing documents for accuracy and compliance with internal policy and applicable regulations
- Monitor the e-signature queue, resend links, and contact dealers when issues come up
- Answer dealer questions on program processes and application statuses
- Train dealers on correct document completion and funding workflows (phone + email)
- Document notes and updates accurately in all required systems/fields
- Review processing statuses so dealer calls are handled correctly and dealers know what’s missing
- Support other departments with document/funding questions as needed
- Adapt quickly to process changes and handle tight deadlines without sacrificing quality
What You Need
- High school diploma/GED (completed or in progress)
- Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) and internet tools
- Ability to read and interpret procedures/manuals and follow rules consistently
- Strong written communication for routine reports and correspondence
- Strong verbal communication for speaking with dealers/customers and internal teams
- Strong attention to detail, multitasking ability, and reliability under deadline pressure
- Positive, professional phone presence and a team-first mindset
Benefits
- Pay range: $18–$19/hour
- Day-one health benefits (medical, dental, vision) + HSA/FSA options
- Day-one 401(k) with company match
- Paid, sick, and volunteer time off
- Paid parental leave options
- Employer-paid life and disability
- Wellbeing on Demand program
- Flexible work environment + casual dress code
(Some benefits may vary by employment status and waiting periods.)
If you’re the “I caught the missing signature before it blew up the whole file” type, apply now.
Clean docs. Faster funding. Less chaos.
Happy Hunting,
~Two Chicks…