People and Technology. It’s That Simple.
At Ascent, we solve supply chain challenges for thousands of customers worldwide. With $1.5 billion in revenue and a dedicated team of 950+ industry experts in 21 locations across North America, we are a recognized supplier of the year for multiple Fortune 500 companies as well as a partner to thousands of small and medium sized businesses. Our global reach, deep knowledge and innovative technology platform PEAK uniquely position our team to flawlessly execute in delivering goods worldwide via all modes. Our #1 market share in the demanding domestic ground and air expedite market has provided us the foundation to handle even the most complex logistics challenges. Our offerings include truckload, less-than-truckload, global forwarding, air charter and expedite solutions. We move over 250,000 shipments annually through our competitive freight.
Our Mission
We elevate the world of logistics through passion and innovation.
What You’ll Do
Responsible for supporting the company goals through auditing and management of freight bills with assigned accounts in the Managed Transportation Team. Maintain customer satisfaction by providing problem-solving resources and managing and maintaining standard levels of production. Manage time to accommodate daily and weekly work load requirements. Provide strategic support of assigned accounts to sales, management and other departments.
Major Responsibilities
- Position reports to Audit Specialist Lead and is a member of the Managed Transportation Team
- Support Ascent Domestic Managed Transportation Audit Production Team on a Daily basis.
- Responsible for managing assigned Client accounts to ensure the timely and accurate processing of weekly freight bills for each client while following standard operating procedures.
- Following Audit policy and procedure to insure proper invoicing of Client’s freight bills for all modes.
- Responsible for the weekly closing out of each assigned client, checking the Week Ending Report, making any changes necessary and reporting to Audit Specialist Lead on any issues.
- Responsible for email communication to and follow up with Clients and Sales Team Members on freight bills being disputed or needing additional supporting documents.
- Responsible for handling client inquiries regarding freight bills on their account and forwarding to appropriate management/department when necessary
- Responsible for ensuring that assigned Client accounts meet their weekly average or above for freight bills audited on their account.
- Meet or exceed weekly target Production Level of 600-800 freight bills audited.
- Ability to take direction regarding workload from Audit Specialist Lead or Director of Audit based on the company and/or client needs.
- Ability to comprehend Pricing Contracts and their intricacies with how they apply to the Audit process.
- Ability to learn and master the language unique to the freight industry, carrier contracts and rules tariffs.
- Ability to develop a cadence of daily workflow to ensure all weekly tasks and responsibilities are met each week.
- Report major issues, weaknesses or areas of improvement to Audit Specialist Lead or Director of Audit on weekly basis and work together for resolution.
- Building partnerships and strong relationships with all Managed Transportation Audit Specialists, Team Leads, and Audit Operations Staff.
- Challenging current ways of working, driving efficiencies, process improvement and cost savings wherever possible
- Support corporate initiatives and reporting projects as assigned
- Ensure compliance with company policies and procedures
- Protect company assets by keeping information confidential
- Perform special projects and other duties as assigned
- Follows and ascribes to the One Ascent Vision, Mission and Core Values
What You’ll Bring
- High school diploma or general education degree (GED); or equivalent combination of education and experience.
- Knowledge of the transportation industry and shipping documents a plus
- Highly self-motivated and very good problem-solving skills
- Detail oriented, with great organization skills
- Strong analytical mind, comprehensive in their understanding of their role and its relationship to all other areas of The Company
- Ability to work effectively in a team as well as independently
- Able to respond to verbal and written inquiries. Able to effectively present information to customers, partners, management, department groups.
- Addition, subtraction, division and multiplication. Ability to identify proper application of fund in accordance to our audit and freight payment process.
- Must be able to handle workload and be prepared to evaluate objectives when faced with change.
- Must be self-motivated, able to maintain confidentiality, honest, friendly, punctual, and organized, have a positive attitude and be able to work unsupervised.
- Proficient knowledge of accounting software systems and strong computer end-user experience (Microsoft Suite, including Excel, Word, PowerPoint and Outlook
- Ability to prioritize multiple tasks and duties. Solve practical problems and deal variables in situations where only limited standardization exists. Ability to interpret a variety of instructions whether it be written or oral. Prioritize, organize to complete daily assignments
- Light physical activity performing non-strenuous daily activities of an administrative nature.
- While performing the duties of the job, the employee is regularly required to sit, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person. Occasionally required to stoop kneel, crouch or crawl, climb or balance and lift objects up to 25 pounds.
- Must be available during normal work hours for Teams Calls and Chats and make themselves visible on camera.
- The noise level is moderate based on general conversation tones, ringing phones and laser printer operation.
- Work in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
Ascent’s Competitive Benefits
- 401(k) and employer matching
- Life Insurance
- Health, Dental, Vision Insurance
- Short- & Long-Term Disability
- Paid Time Off (PTO)
- Employee Assistance Program
- Paid Parental Leave
- Employee Wellness Program
- Paid Holidays
- Employee Recognition Programs
- Flexible Spending Account (FSA)
- Tuition Reimbursement
- Health Savings Account (HSA)
- Overtime, Differential & Bonus Pay
Additional Considerations
Employment is not contingent upon COVID-19 vaccination status
Proposed Hourly Base Pay: $17.00