- Monitor fraud across our network and serve as a point of contact for issues raised by other team members
- Research emerging fraud trends by pulling data from our data warehouse and monitoring key fraud metrics
- Quickly respond to fraud rings and work with our operations team to limit losses
- Assist with development of our fraud monitoring strategy and identify any potential gaps
- Assist with evaluation and development of new external or internal features/signals to improve our fraud detection capabilities
What we look for
- EXPERIENCE – Minimum 1 year of experience in Fraud Management or a related field preferred including prior experience with analytics
- PRODUCT KNOWLEDGE – Passion to understand how the product works and how to change it to make it more effective
- RESILIENCY – Able to thrive in a fast-paced environment and be responsive and available during times of peak fraud activity
- TECHNICAL SKILLS – Prior experience writing and analyzing SQL queries
- COMMUNICATION – Ability to communicate findings and recommendations clearly to both technical and non-technical audiences
- MULTI-TASKING – Strong time management skills and the ability to handle multiple projects and priorities
- EDUCATION – Bachelor’s degree in a quantitatively rigorous field like engineering, statistics, math, finance, economics desired
- INDUSTRY KNOWLEDGE – Working knowledge of the fundamentals of payment processing and an understanding of industry risk trends, including familiarity with risk strategy development.