Support patients and providers by completing FMLA and Disability forms with accuracy, compassion, and compliance in a fully remote role at Sharecare.
About Sharecare
Sharecare is a leading digital health company helping people manage all their health in one place. Its data-driven virtual platform empowers individuals, providers, employers, and health plans to improve well-being and access to care. Guided by the philosophy we are all together better, Sharecare makes healthcare more affordable, accessible, and effective for millions across the U.S.
Schedule
- Full-time, remote role
- Standard weekday hours
- Requires quick turnaround of patient forms (5–7 days)
What You’ll Do
- Complete FMLA and short-term disability paperwork accurately and efficiently
- Communicate with patients and physician coordinators in a patient-centered, professional manner
- Process medical record requests with strict HIPAA and HITECH compliance
- Manage incoming calls, document data in tracking logs, and deliver attentive customer service
- Validate and process all incoming requests for PHI (protected health information)
- Maintain disclosure logs and monitor EMR accounts to meet required timeframes
- Ensure timely invoicing and form completion while safeguarding patient data
What You Need
- 1+ year of experience in a medical records department or similar setting
- Strong computer skills; working knowledge of Microsoft Word and Excel
- Typing speed of at least 50 words per minute
- Familiarity with fax, copier, and scanning equipment
- Excellent organizational, multitasking, and communication skills
- Self-motivated team player with proven customer service abilities
- Willingness to quickly learn new systems and processes
Benefits
- Competitive pay
- Comprehensive health benefits package
- Paid time off and holidays
- Professional growth and training opportunities
- Inclusive workplace culture; Equal Opportunity Employer
Make an impact by helping patients receive the support they need while working from home with Sharecare.
Happy Hunting,
~Two Chicks…