If you like hunting money that’s “stuck” and you don’t mind living in payer portals, this is that role. You’ll work aging claims, fix denials, push appeals, and call carriers until the claim stops playing games.
About Ovation Healthcare
Ovation Healthcare partners with independent hospitals and health systems to strengthen community healthcare through tech-enabled shared services and operational expertise. They support rural and community providers with Revenue Cycle Management, advisory services, spend management, and technology services.
Schedule
Full-time, 100% remote. You’ll be working heavily in Teams/Outlook/Excel plus payer portals and carrier contact channels.
What You’ll Do
⦁ Follow up on unpaid claims once they hit a specified claim age
⦁ Contact insurance carriers by phone, portals, and email to resolve claims denied in error or needing additional info
⦁ Research claim status and documentation needs across multiple payer websites/portals
⦁ Identify denial trends and recurring carrier issues, then report them to your lead to help prevent repeat denials
⦁ Process appeals for denied claims and track outcomes through resolution/payment
What You Need
⦁ 1–2 years of AR follow-up experience (healthcare revenue cycle)
⦁ Strong verbal and written communication (you’ll be chasing carriers all day)
⦁ High organization and time management, with comfort juggling multiple claims/tasks
⦁ Proficiency in Microsoft tools (Teams, Outlook, Excel)
⦁ Detail-oriented, problem-solver mindset (denials are puzzles, not personal attacks)
Benefits
⦁ Remote revenue cycle role with a clear, measurable impact (cash and denials)
⦁ Great fit if you’re building depth in claims follow-up, payer behavior, and appeal workflows
⦁ Exposure to multiple portals, carriers, and denial patterns (transferable skill set)
Real talk: this job rewards persistence and clean documentation. If you hate repetitive follow-ups or phone work, it’ll feel like punishment. If you’re built for the chase, you’ll eat.
Happy Hunting,
~Two Chicks…