Job Type: Contract – 3 years
Division: Technical Services c/o Efficiency Planning & Engineering Team
Pay rate: $15 per hour
The Multifamily Technical Services efforts need support for application processing, project transactions, contracting, data analysis, data entry, business process improvements, reporting, and oversight and triage of the Program inboxes. This role is the backbone of the Technical Services initiative. The current large intake and workload for those programs has overwhelmed existing coordination team and led to delays in application assignments and contracting leading to concerns from service providers, which could lead to reduced participation and value to service providers. This role would build capacity for the existing team, enabling us to address the current and forecasted pipeline of projects in a timely fashion.
Day to day work will include, but not be limited to:
- Process project transactions in both the financial database (NEIS) and project databases (Building Portal & Salesforce).
- Programmatic support including customer/consultant/stakeholder communications, email inbox triage, documentation of solicitation feedback, facilitation of programmatic updates, etc.
- CEF Reporting support.
- Support to business process development and refinement – Support project database migration to Salesforce.
- Oversight and support of on-going Quality Assurance/Quality Control of database systems and Programs.
- Data analysis and ad-hoc reporting- General support to Project Managers when needed.
- Other duties as needed that are consistent with this level of staffing to support the general functions of the Multifamily Technical Services Team.
Mandatory Qualifications:
- 1-3 years of relevant experience.
- Strong organizational and communication skills.
- Highly motivated self starter with the ability to multi-task.
- Proficient in Microsoft Excel – High level Microsoft Excel skills including Pivot tables, graphing, and other advanced formulas and functions.
- Well established set of analytical and critical thinking skills.
- Ability to understand and navigate different database systems (experience with NEIS and/or Salesforce is a plus).
Contractor must have computer, cell phone, and reliable high-speed internet. Contractor must be able to work in Eastern Time Zone
Posted On: Thursday, July 25, 2024
Compensation: $15.00