Lead enterprise billing success for Prompt’s growing client base, helping large-scale RCM teams implement best practices and optimize their workflows.
About Prompt RCM
Prompt is transforming healthcare with automated, modern software designed for rehab therapy businesses, their teams, and the patients they serve. We help organizations deliver better care, reduce costs, and eliminate paper-heavy processes—all while improving patient outcomes.
Schedule
- Fully remote (hybrid options available)
- Full-time position
Responsibilities
- Onboard enterprise billing teams and train RCM staff on billing best practices
- Support enterprise clients and third-party billing organizations through platform adoption
- Assist sales teams during the enterprise sales cycle as needed
- Provide training on submissions, posting, invoicing, AR, and other core RCM processes
- Deliver reporting training for accrual accounting, AR reporting, and RCM KPI analysis
- Collaborate with client accounting and finance teams to maximize use of Prompt reporting tools
- Configure workflows to meet the unique needs of large teams
- Offer guidance to billing success managers and cross-functional partners
- Maintain expert-level knowledge of Prompt’s product suite to resolve inquiries effectively
- Build strong, lasting relationships with enterprise billing clients
Requirements
- Bachelor’s degree in Finance, Accounting, or Business; CPA, CFA, or equivalent preferred (or equivalent relevant experience)
- 5+ years in the medical billing industry; PT/OT/SLP experience strongly preferred
- Experience with enterprise RCM organizations (100+ therapists) in a success or leadership role
- Minimum 2–3 years in RCM leadership
- Solid understanding of accounting concepts
- Highly proficient in Microsoft Excel and skilled in data analysis
- Strong technical aptitude and willingness to learn new software
- Exceptional written and verbal communication skills
- Ability to work independently in a fast-paced environment
- Willingness to take on increased responsibilities quickly
Benefits
- Competitive salary: $70K–$140K plus potential equity
- Flexible PTO
- Medical, dental, and vision insurance
- Company-paid disability and life insurance
- Paid family and medical leave
- 401(k) plan
- Company-wide sponsored lunches
- Fitness class/gym membership credits
- Discounted pet insurance
- Recovery suite at HQ (cold plunge, sauna, shower)
If you have enterprise-level billing experience and the ability to lead large-scale client success initiatives, Prompt RCM offers the opportunity to make a major impact in a fast-growing healthcare tech company.
Happy Hunting,
~Two Chicks…