Help chronically ill patients get the support they need by educating them and enrolling them in a Medicare-sponsored care coordination program. If you’re warm on the phone, built for high-volume outbound calling, and can balance persuasion with real empathy, this role is a strong remote fit.
About CareHarmony
CareHarmony is a venture-backed healthcare startup helping physicians succeed in value-based care through population health technology and 24/7 care coordination. Their mission is to improve outcomes for chronically ill patients and raise the bar for coordinated care. This role sits on the Patient Engagement Specialist team focused on enrollment.
Schedule
- Full-time, 100% remote (United States)
- Monday–Friday
- Business hours availability required: 8:00 AM – 5:30 PM CST
- High phone time: 80%+ of your day on calls
What You’ll Do
⦁ Work an assigned patient pool and make outbound calls to educate patients on the care coordination program
⦁ Build rapport quickly and tailor your message based on patient demographics, health concerns, and insurance
⦁ Explain program benefits clearly and influence patients to enroll while keeping the tone respectful and patient-first
⦁ Maintain high call volume and stay on top of daily metrics, deadlines, and performance expectations
⦁ Document calls thoroughly in real time with accurate notes and strong data entry
⦁ Collaborate within a team environment while showing leadership, adaptability, and professionalism
What You Need
⦁ Strong people skills and a patient-focused mindset with natural empathy
⦁ Proven success in a high-volume sales or persuasion-based environment with metric accountability
⦁ Excellent communication: informational, influential, concise, and personable
⦁ Ability to multitask, take thorough notes live, and maintain high-quality data entry
⦁ Comfort working across software platforms (Microsoft Office: Outlook, Excel, Word, Skype)
⦁ Associate degree or higher
⦁ US-based
Benefits
⦁ Health benefits (medical, dental, vision)
⦁ 401(k) with match
⦁ Paid holidays, PTO, and sick time (STO)
⦁ Fully remote role with advancement opportunities
These enrollment roles move when teams are scaling and patient pools are hot. If you can handle nonstop calls and you’re good at helping people say “yes” without feeling pressured, apply now.
You’re not just booking enrollments, you’re opening the door to better day-to-day care for people who need it.
Happy Hunting,
~Two Chicks…