Employer: Change Healthcare
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.
Work Location:
Fully Remote – U.S.
Enrollment Representative II
Position:
This role provides real time enrollment support for providers. It will consist of phone and chat communications as well as data entry. The goal is for customers to enroll in real-time transactions.
Core Responsibilities:
- Manage enrollments for Payor Enrollment Services
- Facilitate enrollments by providing forms, instructions, and aiding with online enrollments
- Process enrollments by data entry using various data entry tools
- Communicate with clients by phone, chat, and email
Requirements:
- High School Diploma or equivalent
- 3 years of customer support experience
Preferred Qualifications:
- Excellent verbal and written communication
- Detail Oriented
- Ability to keep organized while multi-tasking
- Computer proficiency
Working Conditions/Physical Requirements:
- General office demands
Travel:
Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
Unique Benefits*:
- Flexible work environments
- Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
- Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
- Employee wellbeing programs and generous health plans
- Educational assistance programs
- US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
- Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
- Learn more at https://careers.changehealthcare.com
*Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.
Diversity and Inclusion:
- At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
- Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity