The Hired Guns are seeking a detail-oriented Email and Text Messaging Specialist to handle large volumes of scripted communications that support clinical trial patients and their families for a global healthcare organization.
Salary range: $60,000 to $65,000 per year
Move into new roles quickly, access huge growth opportunities, and have career longevity at a mission-based company that is literally helping to save lives
Have job stability; in an uncertain economy, health tech is a nice place to be. Your bosses are amazing, and you can work from the comfort of your own home
Enjoy a nice work-life balance. Fridays always end at 3PM EST, summer Fridays 1PM EST. Plus, two weeks of PTO and one wellness week where the entire company shuts down. Yes, it’s as good as it sounds, so keep reading!
The Nitty Gritty
The backstory on the company and why they need to hire you!
This woman-owned, data-driven company pairs patients with research studies, enabling life-saving drugs and procedures to come to market faster. Every year for the past five years, the company has doubled in size and is poised for even more growth in 2023. And that’s where you come in:
As the Email and Text Messaging Specialist, you will be handling a large volume of scripted email and text communications to patients enrolled in clinical trials and their families. You will send out messages to keep patients engaged and cared for throughout every touchpoint of the study (appointment reminders, thank-you notes, what to expect from your first visit, etc.) You will use text or email communications based on the preference of each patient; the emails and texts are already scripted and pre-approved. You will be tracking the messages being sent out, reporting on them, and escalating them to the project manager. You’ll have company equipment (phone and laptop), and all texts will be sent out through the company’s portal on the laptop.
This is a great opportunity for an extremely detail-oriented individual who wants to work behind the scenes to support clinical trial patients and change their lives for the better.
Why You?
How you’ll know if you’re a fit…
Prior experience distributing and reporting on large volumes of texts and emails (2000+ messages a week) is a must. You’ve got to love data, because this is almost akin to a data specialist role. Computer experience is obviously a non-negotiable, as you’ll be on the computer all day for this job. Experience with Microsoft Office, especially Excel, is required, and aptitude with text and email tools like Slicktext, and Mailchimp is preferred. Most importantly, you’re highly detail-oriented and have excellent writing and grammatical skills. Previous experience in the healthcare/clinical trial space is a plus, but by no means required.
The Inside Skinny
Why you should quit your job right now and join this team!
This leader in healthcare has doubled in size year over year, and you will have access to endless growth opportunities. Plus, work-life balance is paramount at this mission-driven org, and you get to be fully remote while helping change people’s lives. It’s a good look.