In this role, you will be responsible for effectively managing and responding to email inquiries, providing information on our services, and qualifying leads based on predefined criteria. You will also be responsible for coordinating with our sales team to schedule appointments and ensure a smooth handover of qualified leads.
Responsibilities
- Manage and respond to inbound email inquiries from prospecting campaigns
- Provide information on our services and answer prospect questions
- Qualify leads based on predefined criteria
- Coordinate with the sales team to schedule appointments
- Maintain accurate records of email communications and appointments
- Follow up with leads to ensure high appointment show-up rates
- Collaborate with the team to optimize email templates and prospecting strategies
Requirements
- Proven experience as a virtual assistant or in a similar role
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Familiarity with email management and customer relationship management (CRM) tools
- Ability to handle multiple tasks and prioritize effectively
- Experience in email prospecting and appointment scheduling preferred