Email Operations Specialist – Contractor

Who we are

Come and join us at Redis, where our success and diverse global culture make us the ideal choice for your next career move. When you join us, you’ll begin a new and exciting career journey on which you’ll enjoy professional success, learn valuable new skills, and make lifelong friends.

Why Redis?

Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions, and take action on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud.

Why would you love this job?

This contract role will partner on strategic campaign operations initiatives for the marketing team. You will partner closely with our demand generation, events, and lifecycle marketing teams to coordinate and improve our audience definitions, campaign execution process, database activation. This role specifically reports to the Sr. Marketing Operations Manager.

We are looking for someone looking to be a part of a high-performing team that gets excited about having a big impact on the team’s success. Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design, and experimentation is welcomed and encouraged. You will ideally be strong in communication, project management, and building comprehensive solutions in Marketo. Having a background in marketing operations, lifecycle marketing, or demand generation will help you be more successful in this role.

What you’ll do:

Enable campaign operations for the global marketing team with execution support from an external agency.
Recommend and help implement improvements pertaining to all things campaign operations including but not limited to program templates, email templates, campaign execution process, and stakeholder management.
Partner with marketing team members to build, activate, and optimize marketing campaigns.
Work in tandem with our project managers to ensure accurate and timely delivery of marketing campaigns.
Improve database integrity and segmentations, and ensure campaign audiences and targets match business needs and objectives.
Document key campaign execution processes as they develop and evolve.
Help ramp up, train, and support marketing team members around the globe.

What will you need to have?

2-4 years of experience in a marketing automation, lifecycle marketing, or marketing operations role, ideally at a B2B company or agency.
Can easily juggle multiple initiatives at the same time
Strong collaborator with excellent interpersonal skills to be able to connect and communicate with a range of people.
Demonstrated leadership in optimizing marketing campaign performance with a strong process orientation
Have a creative and curious mind, with a desire to hit the ground running.
Excellent attention to detail and project management skills.
Extra great if you have:

Marketo certification is preferred.
Experience managing an external agency is a big plus.
The estimated hourly pay range for this role is $35 – $45 per hour in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available.